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Garmin Connect does not sync weight anymore with Apple Health

Hi,

I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.

Does anyone else have the same problem and/or a solution?

Hope so,

David

Top Replies

Garmin-Kevin over 1 year ago +3 verified

Hello all,

Just wanted to update everyone that we are still investigating this but hope to be releasing an update soon after we are able to confirm a working fix that addresses this disruption. I do not…
Garmin-Kevin over 1 year ago +1 verified

This disruption has been resolved by a recent update to Garmin Connect. If you are still experiencing this after this update, please start a new thread.
4537318 over 1 year ago in reply to Garmin-Kevin +3

Garmin-Kevin Thank you for the update. I purchased the most expensive smart scale on the market because I trusted the Garmin brand. The Index scale was clearly advertised to work with Apple Health. That…
frosmi1979 over 1 year ago in reply to Garmin-Kevin +2

I feel that nobody from Garmin is taking this issue as important..... Garmin care customer is getting worse with the time, and this answer, after a month, is a clear example.....

Probably is a good time…

All Replies

0 madmalkav over 1 year ago in reply to Josh

Yeah, widely reported back in the day, you can easily find about online.

0 nlrokop over 1 year ago

This started after I updated the Garmin Connect app on my iphone. Bad software engineering if you can't fix a newly introduced bug within a month (last sync to Apple Health was Nov 1st for me)

Garmin used to be a premium brand, but seems to cannot keep up with its competitors

0 9258559 over 1 year ago in reply to Garmin-Kevin

What is the source of your weight data that is sent into Garmin Connect? Garmin Index S2
What was the last date where your weight data shows up in Garmin Connect but does NOT show in Apple Health? November 11th
What was the last date where your weight data shows up in Garmin Connect AND in Apple Health? November 10th
If you have not already answered, may we, if necessary, have permission to email you? Yes
May we, if necessary, have permission to view/access your Garmin Connect account? Yes
In what country do you live? Norway

0 TorrieNaylor over 1 year ago

Index smart scale
today
Nov 8
yes
yes
canada

0 staggly over 1 year ago

same here since 1st nov to further updates to apple health from garmin connect. Come on Garmin fix it please. Currently in ios 16.0

0 D3v01d over 1 year ago

1. Index S2

2. Today

3. Nov 30

4. Yes

5. Yes

6. USA

0 6550365 over 1 year ago in reply to Garmin-Kevin

I just bought a Garmin scale and experienced this. Brand new scale with a newly created Garmin account iOS 16.1.1 if that matters.

1. Garmin Index S2

2. NONE - cannot even establish a connection to Apple Health. Apple Health does not recognize the Connect app as a valid source.

3. NONE - see above

4. Yes

5. Yes

6. Canada

0 MarkGFC over 1 year ago

Something appears to be happening because I can see weight data as per the picture coming through to my Apple Health app.

0 MarkGFC over 1 year ago

0 Damian.Holt over 1 year ago

Having already swapped my 945 for the Apple Watch ultra, I’ve now swapped my index scale for Withings and there’s absolutely no issues, everything syncs immediately.