Hi,
I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.
Does anyone else have the same problem and/or a solution?
Hope so,
David
Hi,
I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.
Does anyone else have the same problem and/or a solution?
Hope so,
David
Hello all,
Just wanted to update everyone that we are still investigating this but hope to be releasing an update soon after we are able to confirm a working fix that addresses this disruption. I do not…
This disruption has been resolved by a recent update to Garmin Connect. If you are still experiencing this after this update, please start a new thread.
Garmin-Kevin Thank you for the update. I purchased the most expensive smart scale on the market because I trusted the Garmin brand. The Index scale was clearly advertised to work with Apple Health. That…
I feel that nobody from Garmin is taking this issue as important..... Garmin care customer is getting worse with the time, and this answer, after a month, is a clear example.....
Probably is a good time…
Allan, I agree. Integrations between platforms can be complicated but in this case, the signposts are very clear. Many users have said the issue began on a certain date and Garmin must know if anything was done on that date which changed the delivery of the weight data to Apple Health.
I doubt this issue is very high on Garmin's bug fix list though because there's probably little or no financial motivation for them to dedicate resource to investigating the problem.
We do not currently have any new information on this report just yet but hope to have something to address this in a future software update. At this time, we do not have a timeline for the release of this future software update. Thank you for your patience with us while we work to investigate this issue.