Hi,
I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.
Does anyone else have the same problem and/or a solution?
Hope so,
David
Hi,
I have just noted that since 29th of October Garmin Connect doesn’t sync weight anymore with Apple Health. I use always the most recent iOS version of Garmin Connect.
Does anyone else have the same problem and/or a solution?
Hope so,
David
Hello all,
Just wanted to update everyone that we are still investigating this but hope to be releasing an update soon after we are able to confirm a working fix that addresses this disruption. I do not…
This disruption has been resolved by a recent update to Garmin Connect. If you are still experiencing this after this update, please start a new thread.
Garmin-Kevin Thank you for the update. I purchased the most expensive smart scale on the market because I trusted the Garmin brand. The Index scale was clearly advertised to work with Apple Health. That…
I feel that nobody from Garmin is taking this issue as important..... Garmin care customer is getting worse with the time, and this answer, after a month, is a clear example.....
Probably is a good time…
Still an issue
1) index scale
2) 8th November
3) 9th November
4) yes
5) yes
6) UK
thank you
1. Garmin Index S2
2. November 20 2022 (Daily Weight)
3. On November 7th I believe Apple Dropped an Update that broke the sync
4. yes
5. yes
6. usa
Same problem here. Weight has stopped syncing to Apple Health since 8th November. Managed to get it to sync once on 17th November by deleting Garmin Connect app off my phone and reinstalling, at which point it pulled in all the missing days, but it hasn't synced again since. Girlfriend has a profile on the Index scales and her weight also isn't syncing to her Apple Health account.
1. Gamin Index
2. 20th November
3. 17th November (but only after reinstalling GC app)
4. Yes
5. Yes
6. UK
Same issue for me as well. Syncing with Apple Health stopped syncing on Nov 10th. I use the scale every day and it still is not syncing with Apple Health. I see all data just fine in Garmin Connect.
I have also tried uninstalling and reinstalling the Garmin Connect app, to no avail.
BTW, has anyone noticed that the time never synced with Apple Health either? Not a huge deal, but really?
- What is the source of your weight data that is sent into Garmin Connect?
- What was the last date where your weight data shows up in Garmin Connect but does NOT show in Apple Health?
- What was the last date where your weight data shows up in Garmin Connect AND in Apple Health?
- If you have not already answered, may we, if necessary, have permission to email you?
- May we, if necessary, have permission to view/access your Garmin Connect account?
- In what country do you live?
1.- its not weight data, is swim workout data, the source is my Garmin Swim watch
2.- Nov 21st
3.- Oct 23rd
4.- yes
5.- yes
6.- Mexico
Draiken because your concern is not with missing weight data, we ask that you start a new thread as we will only be monitoring weight data not syncing in this thread.
*I did email you for additional information, but for the good of your fellow forum community contributors, we ask that you start a thread for this separate issue, as others may also be experiencing missing swim data.
1. Index smart scale
2. Today, 23/11/22
3. 9/11/22
4. Yes
5. yes
6. Italy