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Activity map

Fireblader666 over 1 year ago

The map on an activity overview no longer seems to work correctly. Seems to be constantly scaling (zoom in/out).

When calling the complete map, this is still working.

Top Replies

ChrisDKeir over 1 year ago in reply to Fireblader666 +2

Garmin Support have asked me to take screen video and Connect App logs.

I'll need to download video app to get a video illustrating error, they've given me code to send app logs. Hoping to get this done…
ChrisDKeir over 1 year ago in reply to matthias +1

I found that if I clicked on the faulty flickering map, it opens it a new tab but its complete. Not as useful as the original, but OK for a temporary fix until Garmin provide a new version
Fireblader666 over 1 year ago in reply to gaironman +1

Yes, got an update of the GC app today.... bug still there

All Replies

0 Schmolle81 over 1 year ago in reply to 6886053

This is a known problem and already discussed here: https://forums.garmin.com/apps-software/mobile-apps-web/f/garmin-connect-mobile-andriod/378630/activity-map#pifragment-1286=1

I believe it has something to do with Android 14, because since the update I noticed this problem. The last update of the app did not helped.

0 Schmolle81 over 1 year ago in reply to matthias

For me, the problem persists even with the new app update. On the other hand, the notification problem seems to be fixed. Hope for the next update.

0 Fireblader666 over 1 year ago in reply to Schmolle81

New GCM version landed today... Release notes mention "bug fixes"....

Guess what.. map issue is stil there.

0 Schmolle81 over 1 year ago in reply to Fireblader666

For me the same, map issue is still there.

0 Fireblader666 over 1 year ago in reply to Schmolle81

Switched to a new phone today, and the map issue is solved on that device,

0 Orontion 11 months ago

Same issue on Samsung Galaxy Z Fold 5 for a few months, current Garmin Connect app version 5.71

+1 seilogramp 11 months ago in reply to seilogramp

seilogramp said:
Just completed a chat session with Product Support.

Just received an email from Product Support...

We're following up on the report we received that when viewing maps of your activities in your Connect app, you were seeing visual distortion or apparent glitching on the map. We're pleased to report that this issue has been resolved with the 5.8 release of our Connect app, which is available now through your Google Plays Store. Please update your Connect app and you'll no longer experience this issue.

I tested with Garmin Connect 5.8. In my case, the issue has been resolved

0 ChrisDKeir 11 months ago

Garmin support emailed me to say this is fixed on Connect 5.8. I am running 5.8 and Android 10 on Moto G8 plus - the fault is still exactly as previously described.

I have emailed them to tell them this/

Chris

0 Orontion 11 months ago

Just tested on Garmin Connect 5.8, Samsung Z Fold 5 - now map works both in folded and unfolded modes.

Finally some bug fixes from Garmin!

0 Schmolle81 11 months ago

I also got this mail from support, telling me the problem should be resolved. But in my case, I still have the problem (Motorola Edge 40, Android 14).