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Does Garmin Connect work with Android 12? Sync/Pair failure FR945

I have been using my Forerunner 945 successfully since the summer. My Pixel 3XL was recently upgraded to Android 12 and soon after I have suffered sync issues, finally culminating in the inability to re-pair my forerunner 945 with my phone.

I have followed lots of articles online both from Garmin and Community members.

I have tried:

Restarting both phone and the watch
Uninstalling connect on my phone
Removing the Forerunner 945 from my account and trying to repair
Manually syncing using Garmin Express on PC and Mac
Syncing over WiFi (seems to work)
Remove old FIT activity files

I am stuck where the connect app will prompt for the 6 digit code, which I supply, and immediately I am presented with a failed sync. I accept the retry and after 2-3 mins it gives up. There on in I can't get the code prompt to reappear unless I restart my phone.

Has anyone else experienced this/ideas to fix? I am going to get in contact with support, a totally unacceptable experience from Garmin.

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0 Linthat22 over 2 years ago

This is a Google issue. For those on a Pixel phone, sign up for the Android 13 beta 3 release and you'll find out all the Bluetooth connection issues go away. I upgraded from a Google Pixel 3 XL to a Pixel 6 Pro and had nothing but issues, but after signing up for the beta program, they seemed to have fixed it via software. For those on a 3 XL, maybe see if you can downgrade if you're having issues.

0 5422738 over 2 years ago in reply to Galshapira

What exactly solved your problem?

0 trux over 2 years ago in reply to 5422738

5422738 said:
What exactly solved your problem?

He referred to the tip from @8775601 - the "Gabeldorsche Bluetooth stack".

0 Galshapira over 2 years ago in reply to trux

Yes you need to open the developer option and then "Gabeldorsche Bluetooth stack".

0 5422738 over 2 years ago in reply to Galshapira

That did not work for me on my Galaxy S10+ with my Garmin Instinct. It won't even sync with my PC anymore.

0 trux over 2 years ago in reply to 5422738

5422738 said:
That did not work for me on my Galaxy S10+ with my Garmin Instinct. It won't even sync with my PC anymore.

Have a look at the Sync / Connection Troubleshooting Guide, there are some more tips. But if it really does not sync even with Garmin Express, then it is probable one of the FIT files is corrupted, and needs a repair. Try downloading the unsynced activities from the folder //GARMIN/Activity/ and importing them manually. If you get an error, try fixing it with the FIT File Tools (passing it through the Section Remover, without removing anything), or post the concerned file here, so that a kind fellow member helps you.

0 5422738 over 2 years ago in reply to trux

I have tried everything in the Troubleshooting Guide, along with all the suggestions here. I can get the bluetooth sync code and enter it, then ConnectMobile says sync failed and goes into the retry loop. I should be clear that it says it syncs with my PC but doesn't show any data since June 26.

0 trux over 2 years ago in reply to 5422738

Look into the folders //GARMIN/Activity and //GARMIN/Monitoring. If there are any files newer than June 26, try importing them manually at https://connect.garmin.com/modern/import-data. If some of then generate an error, it will need to be fixed as written previously.

0 7000991 over 2 years ago in reply to Linthat22

i am in pixel 5 with android 13 beta 4 but i am unable to connect my venu 2 plus. Connects fine in android 12. any solution?

0 jackthelad23 over 2 years ago

I am having the exact same issue with my Fenix 6 now... nearly 4 hours to Garmin Australia and too many soft and a hard reset and failed sync, and 3 app reports and a ph call to usa helpline in frustration, that all communications from reports sent direct to garmin, are then sent back through Garmin Australia, before contact is made with you. and Garmin Australia is 2 hours ahead of me. making it a short day, if i forget to cal AEST ..