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Heart rate sensor stops periodically

A few days ago my VA3 heart rate sensor began randomly stopping. I will notice my heart rate is "0" on the display. The LED's will not be flashing. If I turn the watch off and on, the measurement will restart. I've noticed that if I just leave it, it restarts on its own after a while. Has anyone else had this experience?

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0 sweedums over 5 years ago

Yup. Right after the 6.60 update...

0 global_local over 5 years ago

Yes, same to me. I think it begins for 2 or 3 F/W updates, have holes on my 4H OHR monitor widget... Yesterday i saw no green lights on my OHR and endless "measuring" in widget. Restart helped but it is definitely a new bug.

0 u2builder over 5 years ago in reply to global_local

Mine also has spells where there is no HR and no blinking green lights.

0 stevefox over 5 years ago

Thanks for replies, clearly they have introduced a new glitch with the update. A pretty significant one, hopefully they get on it quickly.

0 5776519 over 5 years ago

Mine too. After past updates I had heart rate dropouts during the biking activity. Now, after the 6.60 update yesterday, I am having dropouts in non activity heart rate readings.

+1 CoreyKGraham over 5 years ago

I just got my VA 3 first time owner and my heart rate is not working and seems to be dropping steps well more like randomly resetting steps. lost valuable working hours trying to figure out what was wrong.

Wish there was way to roll back I actually don't know if my watch is working. A Fenix looking pretty nice right now.

Die hard Garmin fan ...

0 Mauzophis over 5 years ago

Same here, for me the dropouts started with the 6.4 update.

0 molukka over 5 years ago

Mine too. Frustrating... Aftrer turning off and on again, the LED started flashing. But it happens at lest every two hours.

+1 FigoiFago over 5 years ago

Have the same problem.

0 derSam over 5 years ago

Yes, same problem.