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edge 1030 frozen during saving a ride.

Former Member over 7 years ago

The last couple of times I got a frozen screen during the saving of a ride (v3.9). That has already happened 3 times. You only get out with a reset. The saved file is corrupt! I have the 1030 of the first day that he is available. Version 3.8 was not that good either. In the Debugging directory and the debugging / saved you can find the err_log.txt. The question is whether this is a defect or a firmware bug?

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aramezan over 6 years ago in reply to Former Member +1

What's the resulting size of your fit file? I've had the same problem and mine was due to the fit file being too big because of a bug where garmin is writing too much to the file. I'm still trying to get…

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0 Former Member over 6 years ago in reply to Former Member

Former Member

sorry to hear about your mishap

contact Garmin Support by phone and tell them about your problem

when you do not mind you can zip the fit file and upload here in the forum so we can have a look at it

happy biking

0 aramezan over 6 years ago in reply to Former Member

What's the resulting size of your fit file? I've had the same problem and mine was due to the fit file being too big because of a bug where garmin is writing too much to the file. I'm still trying to get a ticket open to get it resolved. But basically since 7.20, anytime I follow a course, my 1030 creates a fit file around 25mb in size. I've never tried a hard reset when it seems frozen. It actually isn't. If you let it sit for 20-30 minutes it actually finishes and saves the ride. So check if your fit file is big, if so it seems frozen cause fit files aren't supposed to be that big.