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edge 1030 frozen during saving a ride.

Former Member
Former Member

The last couple of times I got a frozen screen during the saving of a ride (v3.9). That has already happened 3 times. You only get out with a reset. The saved file is corrupt! I have the 1030 of the first day that he is available. Version 3.8 was not that good either. In the Debugging directory and the debugging / saved you can find the err_log.txt. The question is whether this is a defect or a firmware bug?
  • It's probably a firmware bug. I have the same issue, already reported to Garmin Beta, so the are aware.
  • Former Member
    0 Former Member over 7 years ago
    Is it possible to downgrade to a more stable software version 3.9 -> 3.7?
  • I don't recommend you do it, 'cause I think you would lose all your personal data. However it should be possible. Otherwise we should wait a new firmware update, that should be available soon (I hope...) In my opinion, I find 3.9 more stable than previous versions, but Garmin has still a lot to do to make 1030 a real flagship product.
    Cheers,
    Fabrizio
  • I can confirm: the device crashes after saving or uploading an activity (not always but very often) - but in my case that only happens with BT enabled (phone connected).
    With phone disconnected all works well.
    Garmin developers are aware of this - let‘s wait for the next firmware.
  • Former Member
    0 Former Member over 7 years ago
    I have downgrade to version 3.7. Until now it work okay. Yes all personal settings are away!.
    Now I am sure it is a firmware problem and not a hardware.
  • Former Member
    0 Former Member over 7 years ago
    Same problem here too...
    Garmin froze on saving the ride and after reset the file got corrupted..
    Itay
  • Former Member
    0 Former Member over 7 years ago
    This is one of the error log file with version 3.9.
    With 3.7, downgrade I haven't had any frozen 1030 or corrupted tif file.
    With live tracking the automatic upload does not always work (3.7)
  • Former Member
    0 Former Member over 7 years ago
    Also the temperature are with version 3.7 more realistic. With 3.9 the temperature is about 3 or 4 degrees Celsius to low!
  • Former Member
    0 Former Member over 6 years ago
    Same problem, been having problems with Garmin software bugs for years, first 3 years with the Edge 1000 and now with the 1030. See picture

    Does anyone know if the ride can be save at all...after resetting ?ciq.forums.garmin.com/.../1413537.jpg
  • Former Member
    0 Former Member over 5 years ago

    Had this problem on FW 3.8 as well, today again on FW 7.4. Training file corrupted, after hard reboot, Træning not added to training load and recovery counter. However the file seems to have the training status, as it show when opening the training overview...