How long to actually ship

dtunney 13 days ago

Ordered as soon as it was possible on the 21st May, at 0830 UTC+1

It said "read to ship in 1-3 days".

It is past that now. What are you experiences of it actually shipping.

(Based in Ireland)

Top Replies

jonesbmr 12 days ago +1

UK – Same situation here:

I placed my order before 9:30am on the 21st. The site clearly stated my order would be “ready to ship in 1–3 business days”, but as of today it still shows as “not shipped…
dtunney 9 days ago +1

Ordered the 21st at 0830.
“1-3 days to ship”

got a notification this morning that it’s awaiting pickup.

so nine days instead of 1-3

and they use crappy shipping so won’t arrive until the…

All Replies

0 jonesbmr 11 days ago in reply to Ghestem99

I contacted UK support again today - they confirmed they currently don't have stock and that the quoted 1-3 business days currently displayed on the website (and at the time I ordered) is a 'mistake'

0 Ghestem99 11 days ago in reply to jonesbmr

That is really interesting because yesterday UK support told me that my order would be shipped later that day. It was not and it seems that what I was told was just to get rid of me even though he knew, because they don't have it in stock, ,what he told me was not true.

0 vic_06 11 days ago

I’m in the USA. A label was created for the order I placed on the 24th and it will be picked up by UPS today. Processing took one business day.

0 RiverRaid 11 days ago

Update: I called the (German) support today, they told me that the watch is currently not in stock but will be sent in approximately 1-2 Weeks. The estimated delivery date on the website was wrong...

So I cancelled my order, drove to a local sports retailer and bought it offline. (Intersport in Austria, they got the watches today)

It's really nice and a big upgrade to my FR955. But Garmin should get better at shipping... I

0 dtunney 9 days ago

Ordered the 21st at 0830.
“1-3 days to ship”

got a notification this morning that it’s awaiting pickup.

so nine days instead of 1-3

and they use crappy shipping so won’t arrive until the 6th June.

0 jonesbmr 9 days ago in reply to dtunney

UK - I received my 970 yesterday (Thursday 29th) so the quoted 1-3 business days on Garmin's own site was actually over double at 7 business days. I'm not impressed with the whole ordering/shipping process and the Garmin customer service has been pretty dire

0 dtunney 6 days ago in reply to dtunney

I take it back.

Still not shipped.

Two weeks in the morning. No watch. Money gone a week. Not on Garmin.

0 zonfry 5 days ago

Belgium - same situation (even worse). Ordered on May 21st, no news for several days. Asked support, it was finally set to "shipped" on May 30th. But since then it's stuck in "Awaiting pickup from courier". I seriously doubt that any serious shipping company takes more than 4 days to pickup a parcel. And on the site it still says "shipped in 1-3 days".... Defintely a bad experience, no communication, no clarity, nothing. Next time I will wait until items are available through other resellers, or change brand altogether

0 dtunney 5 days ago in reply to dtunney

Finally shipped. Estimated delivery date three weeks after ordering.

they also use the cheapest, crappiest UPS option.

0 pgalbavy 4 days ago

Must have been a genuine stock issue and misinformation. I ordered mine on Sunday and by Monday got a delivery notification for Tuesday, which I have delayed until today (Wednesday) as I was in the office yesterday. Expecting it later.