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Auto zoom doesn’t work

Elbo
9 months ago

I tried to follow a route on my bike this morning, but it is really hard. I have auto zoom enabled but the map isn’t zooming in before a junction. I tried manual zooming in, but if I leave zoom, the map returns to it’s zoomed out state.

This has been reported 10 months ago!!! (https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-965/331864/zoom-and-maps-is-a-horror/1620190#1620190)

Is garmin working on fixing bugs?

  • 0 5 months ago in reply to Elbo

    It started to show up for me since few days. No problem to create a video for me.

  • 0 5 months ago

    It's truly unbelievable that for a cmpany like Garmin they won't fix this or even believe their users. We're all experiencing the same problem since the moment I got watch. I solely use it for runnning. And then one of the most important functions doesn't work properly. The workaround is to switch autozoom off and set it to a zoom level you feel comfortable with. That's how I use it, but it's sad that a bug can survive for this long. This was my last Garmin watch.

  • 0 4 months ago

    come on Garmin, what's going on - we download a route, try to follow during an activity and the route stays impossibly small, you can't see it even with auto zoom on.  what's the point in bringing on a Fenix 8 soon when features on previous versions still don't work

  • 0 4 months ago

    I'm having the same issue. What's the point of the navigation view if it's so small you can't see the route?

  • 0 2 months ago

    I've tried the following:
    1) Settings - Map - Auto Zoom ON

    Result: doesn't work with both Running and Trail running with system settings

    2) Trail Run - Trail Run settings - Map - Auto Zoom ON (after disabling system settings)

    Result: doesn't work either (FTR: this is with: Settings - Map - Auto Zoom ON)

    3) Only works with Settings - System - Touch - During activity - Run: Map Only (similar for Trail running)

    The map is unusable without zoom or auto zoom because it is way too small.
    @ Garmin : would also settle for a setting "Default map zoom level"

  • 0 9 days ago

    So it's not me only then, I suppose it's easy enough to zoom manually but still...

  • 0 4 days ago

    Hi is in 21.19 the bug fixed? i try for 955 and seems ok with this release

  • 0 4 days ago in reply to ErViel

    Not on the 965 as far as I can tell

  • 0 4 days ago in reply to webvan

    - If you've ensured that Auto Zoom is enabled and you're on sw version 21.19, can you please capture the concern on video? Since this original post, we've made some fixes and I cannot reproduce. You can use our Secure File Upload Tool (don't forget to select Submit)- thank you!

  • 0 4 days ago in reply to Garmin-Sierra

    Yes, running 21.19.

    So I noticed a few more things while trying to make a video.

    There is a "varying" level of AutoZoom when a course is loaded, none without a course, is that the way it's supposed to work? I'm pretty sure my Edge 530 has AZ whether a course is loaded or not.

    It's "varying", I've seen 6km (useless) or 1km (more usable) or 100 meters (useless) can't see a pattern! What could be going on?!