This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Gesture control is broken

If I disable gesture control, is still works 4 to 5 times, other times the setting doesn't make any difference, I have to restart the watch so that the setting takes effect.

Why do I need to disable the gesture on a watch like this? Because it works improperly. At certain angles, if I rest my hand on a desk or on my belly, the watch will think the angle it is counts as gesture and it will keep toggling the screen on, toggle off for less than a second, then turn back on, continuously in a loop.

The most annoying thing was when I left my watch on a towel, that had a slight incline (maybe 20 to 30 degrees), stationary (so it wasn't moving at all), and the warch kept doing the same behaviour as above, indefinetly. I thought about turning it with the face down, to stop doing that, but no, it doesn't stop it.

How does this feature work, if it works at all? My girlfriend has a Venu 2s, that works flawlesly with the wake-up gesture, and mine keeps flashing the screen on almost any angle. It's so annoying and it drains the battery. It's basically a worse implementation than AOD.

SW. Ver. 3.58

  • Interesting , I have had no such issue myself.

    Have you done a soft reset (or is that what you meant by restart)? Hold in light button until the watch shuts down. Wait 15 - 20s then restart.

  • I've done a soft reset, I've done a hard reset, and the behaviour is the same. Today, I just left the watch flat on a table, with the screen up. The watch would just turn on it's screen on and on.

    I discovered that when disabling the touchscreen (on button controls) but I leave gesture wake-up on, I don't get any weird behaviour as described in the post or above, which I think could be a software issue, since turning the touchscreen on doesn't do anything, but after some time raising my hand it seems like it triggers the weird wake-up again.

    Testing the touchscreen alone I haven't noticed any particular issue with input or detecting other touch points to force some sort of ghosting. It would be ever weirder to happen, since the watch is only 2 days old, and it hasn't got any hits.

  • Do you have a native watch face or something with IQ? 

  • Just one of the available built-in watchfaces. Changing from one to another doesn't change anything.

  • I turned off the gestures, they also "irritated" me.

    However, even if we turn them off and use the watch face downloaded from Connect IQ, the gestures appear.

    That's why I went back to the built-in watch face

    Similar problems are on FR265:

    forums.garmin.com/.../gesture-raise-to-wake-settings-won-t-turn-off

  • I've tried something similar again:
    - I set up the the watch on a flat surface.
    - turned off raise to wake, turned on touch => the screen turns on by itself.

    It behaves like it thinks it has ghost touches, I still don't get it how this thing works.

    I've checked the thread you mentioned. Indeed, it looks like something somewhat similar, but for me they are linked to touch controls.

    LE: I've tried with a watchface from Connect IQ as well, it's the same situation: as long as I keep the touch controls on, the watch will keep waking up indefinetly, even on flat surfaces.

  • Something is wrong with your 965.

    For me, placed on a flat surface, it does not wake up.

    Perhaps some sensor responsible for this is damaged. I would report the issue to Garmin support.

  • I'm not even sure myself what's the issue. I feel like when the touchscreen is enabled, the sensitivity goes to the max and it triggers it every time. But I will contact Customer Support in parallel, hopefully I will find my fix somehow.

  • Same here. I just had my watch today and gestures are still working when disabled. Very annoying.

  • Do you have the latest beta installed as that has a fix for that