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Track Run Activity Profile skips Rest or Recover steps when performing a structured workout (Symptoms may include pace & distance discrepancies)

Supposed to be 5x1km, second time this week (on a separate workout download) that after the first interval it completely skips the rest portion heading straight into the next km. Lapping the watch puts it forward in to the next rest interval. Pace all over the shop too, showing completely flat for the warm up and cool down. Thia workout has been used before on my fenix 6 pro without a problem. Decided to create a brand new 100m stride session and sync through. Still have the same issue, skips the rest and irregular pacing. Using the new 14.13 software

Top Replies

Garmin-Kevin over 1 year ago +5 verified

All-

Thank you for your participation in this forum thread. We are currently gathering more data from users on this report and should have a case submitted soon. Once we have any updates, I will be updating…
Garmin-Sierra over 1 year ago +1 verified

All,

This will be fixed in an upcoming beta for 255/955.
Garmin-Sierra over 1 year ago +1 verified

All,

Public Beta 15.09 addressing this disruption has been released. To install this software, enroll in the Beta software program (HERE), sync the watch, then go to Menu > System > Software Update > Check…
9220809 over 1 year ago in reply to watonlik +2

Well, it's already been a month and still no news from Garmin.

For a watch called forerunner ... having such a bug in the track workout is unacceptable... really thinking about moving on from Garmin…
Tias over 1 year ago +2

Garmin told me today that v15.05 will finally fix this issue (fingers crossed)

After recording a video of this bug and contacting Garmin support a few days ago, I finally got a reply today:

-
„As announced…

All Replies

0 StarHunter26 over 1 year ago

I bought a FR955 solar just two weeks ago. The reason why I buy FR955 is because the track run structured interval run. I also see that the 'cool down' item is gone in the 14.15 updates. I send my watch back to Garmin this afternoon but they could not solve my problem. As a software programmer, it is very hard to believe that Garmin did not test those function before release. I feel very very disappointed. I spend few hundred dollars and I can not use my watch because SOFTWARE BUG!!

0 4089130 over 1 year ago in reply to StarHunter26

Totally annoying, it worked fine on previous fw versions.

For now I use open repeats on track run and that works fine-ish. But you need to use the lap button to manually start and end the intervals.

Also the pauses will not transfer correctly to Strava :/

0 burnett.73 over 1 year ago in reply to 4089130

Seen the same issue myself last night on firmware 14.15. My Recovery (both distance/time based) were skipped and I was attributed with erroneous extra distance.

0 Erik_75 over 1 year ago

Exact same problem here....

0 Tias over 1 year ago

I updated to 14.17 this morning and went to the track. The exact same behavior did occur in my workout: Recovery intervals were skipped and my average pace and distance were all over the place.

I tested structured workouts that were created both before updating to 14.17 and after (created one right on the track). Same bug.

Has 14.17 solved the problem for any of you? Maybe I‘m missing something.

0 sdantasbvi over 1 year ago in reply to Tias

I am tapering for my next race so not doing any track workout at the moment... was hoping to hear some positive feedback but sounds like it won't be the case...

0 StarHunter26 over 1 year ago in reply to Tias

Hi Tias,

I talked to the client service representatives in Taiwan. They told me they are working hard to solve this problem. They told me the most useful information will be giving them the activity ID. So that they can track the bug.

0 Erik_75 over 1 year ago in reply to StarHunter26

So.... What's the use for the 14.17 update?

0 Tias over 1 year ago in reply to StarHunter26

Thanks for the info StarHunter26. Unfortunately I already deleted the activites, because they resulted in ridiculous personal records. Next time I will give them the activity ID.

0 Tias over 1 year ago in reply to Erik_75

Erik_75 It resolved a translation issue for recovery time, where 'hr' was falsely translated to 'heart rate' instead of 'hours'. At least it did for me (Germany).