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No HR marker in the glance (sw versions 12.20, 12.23, and 12.25)

MariusGF
over 2 years ago

Installed the 12.23 there is no marker in the HR glance due to incorrect graph which show the range 17 to 35( see the screen shots).

I don't believe anyone can have that range :)

I wonder how many have this issue?

It was reported six day ago, didn't make it into the fix.

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-955-series/306683/no-indicator-in-heat-rate-after-updated-into-fw12-23

                           

  • 0 over 2 years ago in reply to derek87

     Please provide screenshots (Capturing a Screenshot on a Garmin Watch) and confirm we have consent to view/access your Garmin Connect account.

  • 0 over 2 years ago in reply to derek87

    Thanks , that is how I recalled it. 

  • 0 over 2 years ago in reply to Garmin-Kevin

    I have old screen shots with the plot ; as you can see the graph changes as necessary. With the 12.20 and on it is stuck at 17-35 range. You get the marker if you hit the zone 1; the marker appears. Since this is a glance more likely is to be used when not exercising.

  • 0 over 2 years ago in reply to MariusGF

    Maybe the watch is not identifying the user max HR correctly? Thus the wrong range.

    This could be related to the training effect.

  • 0 over 2 years ago in reply to Garmin-Kevin

    yes, you have permission.   (for some reason, i can't view the BMP file generated on my Mac and it doesn't seem to want to attach here. even though i took it and transferred it using the Android Transfer tool)

    i'm trying to attach it here, but i am also going to insert a photo taken via my phone.

  • 0 over 2 years ago in reply to DPSK

    My HR Max is autodetected by the watch at 187bpm .for Zones and Running Zone. My training effect look good on mine Slight smile  ; the runs are labelled as they should be: zone 1 run - recovery, zone 2 - Base, and so on. What I don't see is much change in VO2 Max.

  • 0 over 2 years ago

    The Bar is actually there, your heart rate is too low on the graph to be displayed.  To test, do jumping jacks to get your heart rate above 100 and you will see the vertical bar return.  Then as your heart rate begins to fall, the bar will gradually move left until no longer displayed on the screen.   

  • 0 over 2 years ago in reply to Clifton

    Understood, but that is different than the implementation in 11.12 which , as Derek87 indicated above, showed the Bar at the far left of the scale if one isn't in one of the bands. It seems to be a better implementation like that and looks better ...I suppose as with all things depending on one's view ....but really for them to have spent time making that change and then missing all the fundamental issues is mind boggling to say the least!

  • 0 over 2 years ago in reply to S.M.R.

    Totally understand where you are coming from. It’s clear that the at a glance is not functioning in a useful manner. I was just surprised to see that bar reappear after 2 weeks after thinking it was gone completely.

    My reasoning for sharing what was a new discovery for me, was to possibly help the issue be better understood.  

  • 0 over 2 years ago in reply to S.M.R.

    It was there, after the update it was missing. I am now with 12.25