Anyone else getting random freezing? Only started this week but twice now I’ve looked at the watch to find it’s still showing an old time. On closer inspection the whole watch has frozen and all I can do is a reboot.
thanks
All,
Thank you for your discussion and contributions in this thread. We do have formal reports of this submitted directly to Garmin Product Support and are currently investigating. When we know more or…
All,
If you have not been contacted regarding this, you will need to reach out to your local Garmin Product Support agent.
4774293, I will message you directly so I can make sure you have the correct contact…
**Update**
starting to think it’s heat related. I’m in UK and currently around 30C. Just happened again in quick succession. Turned it off using the long button press but wouldn’t turn back on. Dipped…
Same for me since today, two times (or at least similar behaviour). FR955 non solar. The watch face freezes (seconds stop counting). But I do not need to restart the watch; once I push some key seems that…
**Update**
starting to think it’s heat related. I’m in UK and currently around 30C. Just happened again in quick succession. Turned it off using the long button press but wouldn’t turn back on. Dipped it in water for a few seconds and came back to life. Worrying as it’s the solar version!
Same for me since today, two times (or at least similar behaviour). FR955 non solar. The watch face freezes (seconds stop counting). But I do not need to restart the watch; once I push some key seems that it refresh the screen and start showing real time again.
In my case I don't think it's due to the high temperature.
All,
Thank you for your discussion and contributions in this thread. We do have formal reports of this submitted directly to Garmin Product Support and are currently investigating. When we know more or have any updates to share, I'll be sure to post that information in this thread.
If you would like to be added as an affected user to these reports, please reply with the following and I'll contact you to gather more information: