Battery Life : official garmin statement?

ThomasGugler over 3 years ago

hi,

i read here a lot about the poor battery life in smartwatch mode ...

the latest SW3.30 did not help.

deactivating puls ox also did not help.

After 100%charging, some hours later 98%...next morning:90%

Whats the official statement of garmin to that issue?

Top Replies

4427050 over 3 years ago +2

I don't see any problem here. A battery drain of 10% per day means you have to recharge your watch every 10 days. Garmin claims that the battery lasts up to 2 weeks in smartwatch mode. That is only…
gguerini over 3 years ago +1

I've been VERY critical to Garmin and the 945 from the beginning, but I'm going to say that the most recent update (3.30) fixed most of the issue I was having. That includes the battery. The last…
2goBeyond over 3 years ago in reply to Eric +1

After every fresh charge I get that exact bat value, check back 3-4 hours later: %.73. Half a day later, 1.3%. a day later 1.6% where it stays. It's been this way since I got this watch. It never acts…

All Replies

0 ThomasGugler over 3 years ago in reply to 7455630

leider keine verbesserung mit SW3.30, die 945 ist nach 4 Tagen smartwatch usage leer. (wird von meiner freundin verwendet).

Meine 935 haltet fast 10 Tage!

=> not better with SW3.30. the 945 is empty after 4 days without any activities!

My 935 loses just 5% per day and not 15-20% like the 945!

0 jeholleyonetel.com over 3 years ago

I am certainly monitoring the battery life very closely at the moment. I have only just gone to 3.30 today, but I do hope it does make a difference. I am not doing massive amounts of training and don't expect to have to charge my phone every 3-4 days. If 3.30 doesn't improve it at all, I will RMA it. Compared to my 935, it just doesn't feel right.

0 jeholleyonetel.com over 3 years ago in reply to jeholleyonetel.com

If the battery widget cab be believed, just standing at my desk after the 3.30 update, I am burning 0.477 %/hr.

0 dtunney over 3 years ago

On 3.30 I lost 40% in a few hours doing nothing....

0 Levon over 3 years ago in reply to dtunney

Very odd, I wonder what accounts for people's different experiences with the update.

I charged my watch to 100% Friday, have only tracked a 1-hour walk since then with GPS, pulse ox off, just standard BT smart phone notifications and as of this morning, 5 days later, I'm sitting at 64%

+1 ThomasGugler over 3 years ago

Afters one week: using the watch, loading...using..loading, ..indeed it works now normal! sw 3.30,the 945 loses only ~5% a day...ok!

0 dtunney over 3 years ago in reply to dtunney

Since the above post I lost 23% sitting in meetings

0 2goBeyond over 3 years ago

There are definite watches CONFIRMED to have battery issues based on pack number (serial).

I know this, for a fact due to calling Garmin yesterday and it being confirmed, by Garmin that my watch was one with a known battery issue (also a Rev C). My 945 is on its way back to Garmin for a brand new watch.

Call them, answer their questions, give them your S/N, to confirm if your watch is in the defective list. They will take care of your issue.

As a side note, I asked them in the future, to perhaps create a list of pack number ranges of watches (if applicable) that have known issues, both manufactured and/or software.

Had I known my watch fell into a category of known issues, I would have saved myself a whole lot of personal troubleshooting, to the point of finally ruling out it's not anything I'm doing incorrectly; it was the watch.

If you're like me, trying to find the problem on your own before reaching out, save yourselves the headache and just call them for help.

0 jeholleyonetel.com over 3 years ago in reply to 2goBeyond

Thanks, that is very useful information.

0 nlabat over 3 years ago in reply to Levon

I'm still struggling to get the update