WIFI NETWORKS CONNECTION FAILS

I'm on 16.18 with no wifi problems.

Hi!

I think my problem is because I recently bought the FR 945 LTE (2 days ago). The watch was with version 4.16 and the Wi-Fi networks connection worked perfectly with that version (4.16) and I have managed to connect to Wi-Fi networks. The problem comes when I updated the watch from version 4.16 to version 16.18. Since then the watch does not detect Wi-Fi networks.

I think the problem is that, being a recent purchase and going directly from version 4.16 to version 16.18, I have "skipped" some intermediate update. Logically, it is a software problem.

Do you know how I can contact with Garmin Support to address this issue?

Thank you so much

Diego said:

I think the problem is that, being a recent purchase and going directly from version 4.16 to version 16.18, I have "skipped" some intermediate update. Logically, it is a software problem.

I would first try connecting your watch up to Garmin Express via a computer and sync.  That will make sure you have all the SW modules needed.

Diego said:

Do you know how I can contact with Garmin Support to address this issue?

There should be a Support link on the Garmin website for your region.

See my previous post it includes how I got it fixed.

forums.garmin.com/.../cannot-update-wi-fi-software-to-4-01-13-24