WIFI NETWORKS CONNECTION FAILS

Diego 7 months ago

Hi everybody!

Since I updated the FR 945 LTE to version 16.18, it is not possible to find Wi-Fi networks. When I try to search Wi-Fi networks watch shows it can not find any network. Does it happen to anyone else?

Thank you in advance

Top Replies

Diego 7 months ago in reply to 9601843 +1

Thanks!

Solved with connecting FR 945 LTE to Garmin Express.

All Replies

0 Dan.Boilermaker 7 months ago

I'm on 16.18 with no wifi problems.

0 Diego 7 months ago

Hi!

I think my problem is because I recently bought the FR 945 LTE (2 days ago). The watch was with version 4.16 and the Wi-Fi networks connection worked perfectly with that version (4.16) and I have managed to connect to Wi-Fi networks. The problem comes when I updated the watch from version 4.16 to version 16.18. Since then the watch does not detect Wi-Fi networks.

I think the problem is that, being a recent purchase and going directly from version 4.16 to version 16.18, I have "skipped" some intermediate update. Logically, it is a software problem.

Do you know how I can contact with Garmin Support to address this issue?

Thank you so much

0 Dan.Boilermaker 7 months ago in reply to Diego

Diego said:
I think the problem is that, being a recent purchase and going directly from version 4.16 to version 16.18, I have "skipped" some intermediate update. Logically, it is a software problem.

I would first try connecting your watch up to Garmin Express via a computer and sync. That will make sure you have all the SW modules needed.

Diego said:
Do you know how I can contact with Garmin Support to address this issue?

There should be a Support link on the Garmin website for your region.

0 9601843 7 months ago

See my previous post it includes how I got it fixed.

forums.garmin.com/.../cannot-update-wi-fi-software-to-4-01-13-24

0 Diego 7 months ago in reply to 9601843

Thanks!

Solved with connecting FR 945 LTE to Garmin Express.