Single activity won't sync

Question

I can't get one of my recent runs to show up in the Garmin Connect app. It's visible as an activity on my watch, and SOME of its data (like steps and calories) are visible in the app, but not the run itself with map, laps, etc. I've run since then, and that subsequent run synced fine and was displayed in the app as expected. How can I get this single run to sync?

I'm using a Forerunner 35 and a Samsung Galaxy S8 with Android Nougat. My Garmin Connect app is version 4.3.

Former Member · Answer

1. Click on "Garmin Forerunner 35" in Devices and Drives on your computer. 
 2. Click on the "Garmin" folder. 
 3. Click on the "Activities" folder. 
 4. Copy the .FIT file (look for the matching date and time) and paste on your desktop. 
 5. Go to Garmin Connect via your computer. 
 6. Click on the "Cloud w/Arrow" icon in upper right corner (Upload or Import Activity) 
 7. Drop the file where it says "Drop File Here or Browse to Select". 
 8. Click on the "Import Data" button. 
 9. The missing workout should show up on your computer (and your device after synching).

Former Member · Answer

John, 
 fit file contained two corrupted data records 
 removed two data records, updated file length and recalculated file checksum 
 check your ACTIVITY folder for many files or fr35 for amount free memory 
 when yes time for a back/clean fit files operation 
 
 jonohallet-fr35-kaput-part18-A1SI3310.zip 
 happy & safe sporting

Former Member · Answer

repaired via pm 
 happy & safe sporting

Former Member · Answer

hi, 
 removed a couple bytes from your file 
 
 check this file mscholing-fr35-kaput-part19-A6T72612.zip 
 happy & safe sporting

Single activity won't sync

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