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Bluetooth headphones disconnecting

Hey all,

I'm having issues with the connection to my headphones disconnecting randomly (but usually only once in the first five or so minutes of my run). I had a FR245 music before and bought the 265 hoping to solve the issue. Since it didn't, I also bought new headphones, but the problem still exists. There was one small improvement though: the 245 would often hang for a few minutes trying to reconnect and often it would fail to do so while the 265 seems to at least handle the reconnection better. I only use the Spotify app for playing music.

Does anyone recognize this or have suggestions to fix?

Top Replies

Garmin-Sierra over 2 years ago +1 verified

NielsOnTheRun

I'm sorry to hear about that! Please check out Bluetooth Headphone Compatibility for Garmin Music Watches for possible interfering factors. Check out the related content linked at the bottom…
NielsOnTheRun over 2 years ago in reply to Garmin-Sierra +5

I've tried all the suggestions that apply, but to no avail. The headphones still lose their connection on average once every 20 minutes. The watch then has to reconnect to the headphones (as mentioned…
5721397 over 1 year ago +3

Same problem for me with my new Forerunner 265.

I will go for run, it will be fine for first few minutes, but then will keep dropping in and out every second for about 10 minutes, then will work again…
NielsOnTheRun over 1 year ago in reply to NielsOnTheRun +3 verified

Okay so progress report. Garmin replaced the watch and now all the headphones that didn't work before work fine so it was def a problem with the watch. Still a bit disappointed it took multiple tries and…

All Replies

0 Jeroen 9 months ago

Same issue with 265S in combination with Philips AM61 using Spotify with a downloaded playlist. I live near a public airport and had it once in the past while jogging around it. That was over half a year ago. The past 2 months I have it every time (different lap) around 4 times an hour sometimes less, sometimes more.

Update 21-01-2025:

Yesterday it was unworkable. I had an update to 21.22, maybe that is related. It started after about half an hour and every 1 to 1,5 minute it disconnected. I was able to reconnect a couple of times, but eventually I was unable to get the headphones connected. I was jogging so pretty hard and frustrating to deal with this.

0 4153041 8 months ago in reply to Jeroen

I’m having the exact same problem. Does anyone know how to solve that? I have already tried everything that I found as a possible solution but it doesn’t work.

0 b908e738cf7b43c7af75f963e7fcda20 6 months ago in reply to 4153041

This is amazing. A two year old problem of basic functionality that Garmin refuses to fix. How can I get a replacement watch?

0 PMurphy16 6 months ago in reply to b908e738cf7b43c7af75f963e7fcda20

Garmin doesn’t care. I was emailing them about this two years ago when I got the new watch and they never really bothered to dig into it. I gave up. It works once in awhile. Or not at all and disconnects every two minutes. It’s ridiculous really. And I’m using AirPod Pro so it’s not like I bought a five dollar set from Five Below. Garmin your move??

0 socorsu 6 months ago in reply to PMurphy16

Garmin pushed that in the latest beta for FRx55/x65

Fix an issue with skipping tracks using Apple Airpods Pro 2.

0 b908e738cf7b43c7af75f963e7fcda20 6 months ago in reply to socorsu

What is the new beta operating system version number you're referring to? I hope it works. Though I'm learning to not hold my breath. I have the Airpods 4.

0 b908e738cf7b43c7af75f963e7fcda20 6 months ago in reply to b908e738cf7b43c7af75f963e7fcda20

The newest beta does indeed allow AirPods to play as they should. Thank you to Garmin developers for fixing this. I I respectfully ask management to consider why it took two years to fix this fundamental feature flaw.