Forerunner 255 crashes

Battumboy 3 months ago

Today the watch totaly crashed by starting a run.

Hard reset does not work, i see only the triangel.

was updates.

Top Replies

Garmin-Sierra 3 months ago +24 verified

All,

We are aware of the disruption of devices displaying a blue triangle when starting a GPS activity. Holding the power button until the unit powers off may or may not restore functionality temporarily…
Garmin-Sierra 3 months ago +0 verified

All,

Thank you very much for your patience as we worked on this issue. Please see the steps from My Garmin Device Will Not Boot Past the Start Up Screen for a resolution. If you already performed the steps…
4795831 3 months ago +11

Although appreciated, it's completely absurd the only guidance we have are some other users suggesting button combinations to get these devices to power back on but not resolve this issue. Where is…
dangrey 3 months ago +8

Yep, bricked Forerunner 255. I started a walk and flashing triangle. A soft reset does nothing.

I'm not using beta firmware; had an update about a week ago.

Additionally the Connect app on my phone…

All Replies

0 Bernd_Li 2 months ago in reply to S.M.R.

How can you do a backup or even restoring your individual settings? I have performed a hard reset yesterday in the evening and now I need to set up my watch from scratch - that`s pretty annoying because I really want my watch back in the exact settings as before....

0 5420309 2 months ago in reply to S.M.R.

Fixed mine. I had to do the hard reset to factory, drop and repair with GC app and with phone bluetooth; it then updated and also downloaded my settings from backup. I assume the update after reconnect to phone got rid of the bug. I used the phone to track an activity this morning so all good. Forerunner 255. Hardest bit is finding and using the proper hard reset instructions.

0 6083499 2 months ago in reply to 3149301

How you made work?

0 Pogle1962 2 months ago

Still experiencing the issue in the UK, 10.45 gmt. Can't do a reset on my 255. On line chat unavailable. Had an email back from support which said sorry I'd experienced (past tense) problems and provided a link to the generic pages which have been unhelpful. Awful comms from garmin in general and their testing team should be hauled over the coals.

0 Manuspens 2 months ago

Idem

0 Manuspens 2 months ago

Idem

0 6728293 2 months ago in reply to 6728293

I removed the device from bluetooth settings on phone, and now it connects. But it is factory reset, and all the watch settings are gone.

0 1077008 2 months ago in reply to 8132436

Hold the stop/start button/back button/light. Once it beeps once, take finger off start/stop and when it beeps twice take fingers off all and it will reboot.

0 sacdukeman 2 months ago in reply to 5420309

Same experience here - happened to both my 255 and Venu 3. FR 935 was unaffected. Used the V3 for a walk last night with no issues. I had a complex interval workout scheduled yesterday morning with the 255 and so had to run it the old fashioned way + using my cell stopwatch for the overall time, then calculated pace from the distance off a prior garmin GPS tracking at the same location. No HR data though. Took me 2 hours to reset both watches!

0 8870522 2 months ago in reply to Garmin-Sierra

24 hours after....any news? Still the same problem persists with the blue triangle