Music cutting out every second or two.

9719793 10 months ago

I bought Soundcore Life A1 headphones and paired them with a Garmin Forerunner 255 Music. The music plays without issues for about 20 minutes, but then it starts cutting out every one or two seconds. Incredibly annoying. When I turn the headphones off and back on, I get another 20 minutes of peace, but then the problem returns. Removing previous headphones from the paired list and restarting the watch didn't help. The same headphones don't have this issue with a phone, so it seems to be a problem with the watch. With my previous Adidas RPD01 headphones, the watch worked fine. Do you have any ideas what could be the cause and solution to this problem?

0 ovekvam 10 months ago

It is worth a try to disable the phone connection while playing music.

0 9719793 10 months ago in reply to ovekvam

I have tried that, no change.

0 6271911 9 months ago

可能是耳机不兼容，用其他耳机试试

0 0723e70814884e78b6f0901885d4713e 9 months ago

I know its not really helpful but maybe if many people complain something will be done. i have the same earbuds and watch and experience the exact same thing. Ive tried everything i found online. Earbuds work great with my phone. Butt my Bose also works great with my watch. I guess its that combo

0 3878047 6 months ago

Same here, exactly the same problem. My feeling is that is has to do with parallel use of HRM (ANT+). If anyone has an idea/solution, I would be happy to hear about it.

0 Cssaba 6 months ago

I have 2 sets of Sony WF-C500, connected since 2 years to FR255, never had a dropout.

0 3878047 6 months ago in reply to Cssaba

I have swapped From Soundcore A1 to Sony WF-C500 now. They work well. Also little bit better sound and better buttons. However less save and comfortable to wear (for me). Still they work fine for jogging.

0 1331380 2 months ago

I had exactly the same problem with my Forerunner 265. I return the Soundcore A1 headphones... No solution finded.

0 David-DEY 2 months ago

Same here, Amazon headphones MD65 were working well with my Forerunner 745. I've changed for a 255 Music and I faced this sound cutting issue during my 1st run with it yesterday.