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Battery fully charged, but “battery to low” to connect to WiFi

Former Member over 3 years ago

When I try to sync music (Spotify) or just try to sync my watch (Forerunner 255 Music, latest firmware) I keep getting an error (battery to low) after I click “Yes” when asked if I want to connect to WiFi. I get this message even if my watch is fully charged (100%, charged for multiple hours) and/or when connected to a charger. Because of this it isn’t possible for me to load/sync music on my watch.

I already tried resetting my watch, but I keep getting this message. How can I solve this?

0 ovekvam over 3 years ago

What if you connect to WiFi first, so the watch doesn't have to ask you? I have the WiFi enable/disable available on the ring menu at the light button. My watch never complains about battery level when I sync or update my Spotify playlist.

0 Former Member over 3 years ago in reply to ovekvam

When I try to connect to WiFi, if it is through yyour suggested option or when start syncing, i get the message that the battery is to low…

Edit: Just tried once more the way you suggested. Enabled WiFi in the ring menu. Tried syncing the music. After selecting the playlist 8 get the message that I have to enable the WiFi (although it is already on in the ring menu). After selecting yes I keep getting the message that my battery is too low…

Although I kept charging the whole time after my first message and the watch is on the charger.

0 DrewGuy over 3 years ago

I am having a similar problem. Brand new watch, took it on a run today. Battery is at 90%, but I am getting interruptions during my run telling me that my battery is low. Concerned that the new watch may be faulty..

0 Former Member over 3 years ago in reply to DrewGuy

That is not good! During activities my watch just works fine, no error messages or messages the battery is low. However, when try syncing via WiFi I get the message battery power is low, although the watch is charged at 100%.