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Watch disconnects BT while starting activities

Since 13.21 firmware, my FR255s disconnects/reconnects BT several times right after starting an activity (multiple notifications pops up) and then it stays connected after a while.

Top Replies

Garmin-Sierra over 2 years ago +1 verified

All,

Thank you for your patience. This should have been resolved in SW 14.17. If you still experience this after successfully updating, please start a new thread.
Artem over 2 years ago in reply to globoos +6

so use google translate. you already using it to translate posts from others, don't you?
english isn't my mother language also. but i respect the community here.
If it was a polish forum, or whatever…
Emile over 2 years ago +6

Just installed 14.15, and despite a promising "Fixes issues with starting and stopping activities" in the changelog, the watch still disconnects after starting an activity I'm sooooo disappointed…
ovekvam over 2 years ago in reply to globoos +5

I think the majority of users will see your comments as unreadable, and just ignore your posts.

All Replies

0 Zulfadly Sharudin over 2 years ago in reply to urednik

could not agree more with you... let us just send back all the watches with this issue. This does not happen to all their 255 right? Or that we happened to get the faulty set?

0 lenrok258 over 2 years ago in reply to urednik

Called them a few days ago. "The problem will be escalated" and "seems like it's a software issue so they can't replace the device" ¯\_(ツ)_/¯

0 urednik over 2 years ago in reply to Artem

Obviously they are fooling us.

Does not matter type of mistake. Under warranty it needs to be replaced with a working unit.

I think we need to step up. Because nothing has been done from developers side if they keep asking same questions over again.

0 9445304 over 2 years ago in reply to urednik

Mi odrazu wymienili na nowe urzadzenie

0 Artem over 2 years ago in reply to urednik

I don't know, if I said that already. I got my 255 replaced because of hardware buttons issue (the watch had the bt bug, but at that moment I didn't care). But the new watch had the BT bug also.

0 urednik over 2 years ago in reply to Artem

So you experienced it on two watches already?

And they can't reproduce it?

Garmin FR developers: you are either extremely unprofessional ignorant or are uneducated and inexperienced in coding

0 1155899 over 2 years ago in reply to urednik

It is likely that some editors of certain websites would be interested in an article about Garmin's failure to fix a bug in their watches for over two months, which makes them uncomfortable to use.

0 urednik over 2 years ago in reply to 9445304

Czy nowy zegarek ma ten sam problem?

0 9445304 over 2 years ago in reply to urednik

Nie ma. Działa bardzo dobrze

0 urednik over 2 years ago

Seems that user 9445304 has got rid of the BT problem after Garmin replaced his product.
Wheras user Artem has the problem also on his replaced watch.
Must be a common setting we maybe are or were using that is not used by all folks. But until now no hints what it could be.