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Backlight Engages Even When All Settings Are Set To Off

my40789
over 2 years ago

My watch setting as below:

System -> Backlight -> General Use
Keys - Off
Alerts - Off
Gesture - Off

System -> Backlight -> During Activity
Keys - Off
Alerts - Off
Gesture - Off

===========================

Backlight turn on automatically when:

A) Use Garmin Pay 

B) Start an outdoor run activity

C) Start an outdoor bike activity

  • 0 over 2 years ago

    I kind of have the opposite problem. I set Gesture--> ON but it does not work.
    No matter how much arm flailing I do the Backlight does not come on. 
    At night I must press the light button but I'd really just like to "turn on the screen by raising and turning your arm to look at your wrist" like the manual says.

  • 0 over 2 years ago

    Got the same issues, first I though I am doing something wrong but the backlight in 12.23 is a total mess.

  • 0 over 2 years ago

    Confirming same settings and backlight situation as OP for both Garmin Pay and Run activity. The FW update did solve the issue of backlight going on when scrolling through Glances however.

  • 0 over 2 years ago in reply to 7179321

    Any hope of resolution for this? Why would I buy a watch that the most fundamental function  - SEEING THE DISPLAY - is not working as expected? The display itself, in my view even without backlight, is not as bright or readable as the previous FR235 I had for years. Generally I am disappointed in this purchase, though I used the course navigation recently for the first time and found that to be awesomely helpful.

  • +1 over 2 years ago

    All-

    Thank you for your participation in this forum thread.  So that I may assist you further, please reply with the following:

    1. May we, if necessary, have permission to email you?
    2. May we, if necessary, have permission to view/access your Garmin Connect account?
    3. In what country do you live?

    If you are experiencing the Backlight NOT coming on despite the settings chose that SHOULD allow it to engage, please start a new thread or comment here:

    Backlight not working

  • 0 over 2 years ago in reply to Garmin-Kevin

    1. Yes

    2. Yes.

    3. Singapore