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FR255M can't power on

Hello, I successfully set up my new FR 255 previously after that came to me, and after one week I power it off and later I wasn`t able to power it on. I tried to press and hold light button up to 30 seconds -> nothing happend, tried to press light button for one second -> nothing happened, plug watch to USB -> nothing happened. FW version is 10.10

Has anyone else same problem or should I claim to support to my seller ?

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0 9395026 over 2 years ago in reply to 9395026

Just to update: I returned it by mail and got a refund within 3 days, excellent service at a UK retailer. Now have a brand new unit and love it. If anyone has this issue - it's not going to fix itself, it's bricked. Get it refunded or replaced.

0 leventip over 2 years ago

Same problem by the first and by the replaced fr 255.

preliminary Solution: never power off

0 6109699 over 2 years ago in reply to leventip

is it still FW version 10.10 or another version?

0 leventip over 2 years ago in reply to 6109699

Still 10.10.

0 amgnet over 2 years ago

Is this affecting 955 as well? I saw someone posted here about 955as well, but looking on its specific forum I didn’t find anything

0 ankzap over 2 years ago in reply to amgnet

I posted here about a similar issue with my 955. I spent some time with garmin support trying to fix the watch, but they ended up replacing it. No amount of pressing and holding buttons, connecting to a computer, charging overnight seemed to fix the old watch. You are right in observing that this issue is more common on the 255 though. Maybe due to the larger battery on the 955?

0 8667463 over 2 years ago

I may found a solution. I left my FR255 untouched for a week. Then the battery was dead, and it showed a charge sign. I charged it and it is working again. So maybe let your battery drain out...?

0 4912250 over 2 years ago in reply to 8667463

I was thinking the same that a complete battery drain might do the trick. Have you deared to try turning it off again?

0 8667463 over 2 years ago in reply to 4912250

haha no I am not going to turn it off until I have updated to another software build

0 4912250 over 2 years ago in reply to 8667463

I think that is wise!