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Forerunner 245 did not count distance when start activity

Former Member over 4 years ago

My Garmin Forerunner 245 did not count the distance when I start an activity.

Time and pace are still operating normally but distance not.

When I start an activity I still get active GPS notification.

Then when I finish, nothing to saved

Top Replies

0 Former Member over 4 years ago

I have the same problem. I did a master reset and after that it was okay.

0 Former Member over 4 years ago in reply to Former Member

I had try to reset it two times but it not working.
But after 2 days, I try it again then it work.

Thanks for your answer.

0 Billy-Mac over 4 years ago

Same problem. Solution found?

0 Garmin-Brooks over 4 years ago in reply to Billy-Mac

Hello Billy, did you save the activity? If so, did it upload to Garmin Connect, and can you attach a picture?

0 Billy-Mac over 4 years ago in reply to Garmin-Brooks

Hi. Yes, I save it and I assume the Save worked as the time came over.

0 Billy-Mac over 4 years ago in reply to Billy-Mac

0 8855488 over 3 years ago

Did a better solution ever get discovered??

0 Albert1689 over 3 years ago in reply to Former Member

hello can you teach me how to reset it ?i also having the same problem.

0 tommycampbell over 3 years ago in reply to Albert1689

Just press and hold the back light button(upper left button) until it turns off. Then press the same button again to turn it back on.

0 8855488 over 3 years ago in reply to tommycampbell

Thanks!!