measurement HR is now very bad

I love my 165 (19.18). First 2-3 months was all OK but now few FW measurement HR is useless for training! Watch show 100-120 bpm and my real is too high (160-180 sometimes i use HRM). Please Garmin FIX IT! THX

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Garmin-Sierra 9 months ago +1 verified

All,

Please view Garmin Watch Optical Heart Rate Accuracy Tips for the best results. If you are still consistently seeing inaccurate heart rate data during activities, we would love to investigate. Please…
Vizi 9 months ago +7

All of newer Garmin watches (Forerunner 165, 255, 265, 955, 965, Fenix 7 and Epix pro and non-pro versions) have this same problem. I would not be surprised that it affects all watches of newer generation…
socorsu 9 months ago +7

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-965/360704/18-20-19-18-hr-bug-still-here/1801427#1801427

Garmin-Sierra said:

All,

If you have not yet contacted Product Support directly…
Saganist 5 months ago in reply to 7796726 +4

The fact is, Garmin's HR sensor algorithm isn't as accurate as even my old FitBit Luxe...is it more precise, yes, but not more accurate. Multiple times, I'll be doing body weight exercises and the watch…

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0 2106346 3 months ago in reply to socorsu

Vote up I am having the same problem with inaccurate HR being reported from my Forerunner 165. I have called customer service and they could not answer questions about HR and Zones. They could only over a chest monitor. This was not the case when I first got my Garmin in July. It has to be an update that you pushed.

0 Saganist 3 months ago in reply to 2106346

Honestly, the team responsible for HR and Sleep/Nap tracking need to be held accountable for failure to make progress and the introduction of regressions. This is the First Beat Analytics team