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Problem hr-readings with epix gen 2 or hrm-pro?

My last 5 runs gave me very strange hr-readings with a hrm-pro turned on.

I have changed the battery of the hrm-pro three times now... without success. How can I find out whether the problem is caused by my hrm-pro or my epix gen 2?

0 Dr Phil over 2 years ago

Steffen said:
How can I find out whether the problem is caused by my hrm-pro or my epix gen 2?

Go for a run without the strap. Just use WHR.

0 Steffen over 2 years ago in reply to Dr Phil

WHR works fine.

But there seems to be an connection issue between the rhm-pro and the epix gen2.

Question is, what causes this issue? The watch with one of the latest software updates or is the hrm-pro damaged? I don´t know how to find out.

0 Steffen over 2 years ago in reply to Steffen

I found out something new:
When I start a running activity, I have the above-mentioned dropouts in the HR recording.
However, when I use the walkong activity everything works as expected.
I then reset the running activity to the factory settings in the hope that that would help. unfortunately in vain.
What else can I do?

0 Bitti over 2 years ago in reply to Steffen

Is it just selecting running/walking activity, or also actually running/walking (did you run during the walk activity)? I'm just considering if the strap doesn't get proper contact while running & bouncing (too loose)?

0 Steffen over 2 years ago in reply to Bitti

It is just selecting running or walking. I sit/stand still and on running activity there are dropout which aren´t there with the walking activity.

0 Dr Phil over 2 years ago in reply to Steffen

Contact Garmin Support.