Hello… my one week old Neo Bike has a knocking noise from the first time I used it….is this normal ?
hopefully I’ve attached a link
Hello… my one week old Neo Bike has a knocking noise from the first time I used it….is this normal ?
hopefully I’ve attached a link
I received an answer from Tacx with the announcement that I can exchange the motor unit for a new one. I only have to disassemble the Tacx and only send the motor unit to Tacx.
Uh… yep. I got an entire new replacement because of terrible knocking & squeaking. In under 200 miles.. . the new one they replaced it with is doing the same. First, just every now & then. …
Realize it's been a while since this post, but I am just finding it and unable to view the video. What specifically did you do with the hub assembly to correct the issue? And do you think modifying the belt cover alone would have solved the problem?
Thank you!
Harris