Unable to delete a workout on cloud.tacx.com site

3740303 1 month ago

When trying to delete a previous created work out on the cloud.tacx.com it shows the dialog are you sure, when confirming it shows the red dialog box "Workout has been deleted" but is still remains and is not removed. Several browsers, laptops and different times all have been tried, same result. Is anybody able to delete a self created workout as I think this feature is not working ?

0 8422133 1 month ago

I am having the same problem

0 3805149 1 month ago in reply to 8422133

me too

0 9108001 1 month ago

me too

0 6544157 1 month ago

me too

0 3740303 28 days ago

Asked Garmin support for the second time to look into this. Still awaiting response from them.

0 3640581 26 days ago

I'm having the same issue as well. Chatted with a Garmin support rep, and his suggestion was to uninstall/reinstall the Tacx app. I did not try it, as I fail to see how that would help. The workout is stored in the cloud and would simply be added back to the app once I reinstalled it, I think. I agree this feature seems to be functioning incorrectly.

0 9108001 26 days ago in reply to 3640581

I can't imagine how a reinstalling of tacx app can help to fix. The problem is on the web-feature. Tacx app basically only use the data.

0 3740303 14 days ago

Tried to delete a workout, just to check, and to my surprise. it works again for me.

0 3640581 14 days ago in reply to 3740303

Same here. Tried it after I got the notice that yours worked, and mine is working again as well and letting me delete workouts.