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How long do you have to wait for an answer from the support of Garmin?

Butterfly275 6 months ago

How long do you have to wait for an answer from the support?

I have sent my question via the web form on 16th of August and have not received any answer yet.

Then I repeated it on 31st of August and still no answer.

0 seilogramp 6 months ago

I've phoned them several times or used their chat option and got an immediate answer. The few times I've used the web form or emailing to [email protected] typically takes 3 to 7 days. 3 weeks does seem excessive. I'd suggest calling or using the chat.

0 Butterfly275 6 months ago in reply to seilogramp

Thank you very much. This was very helpful. I was using the chat.