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Very high kilometers in first second of run

Neil 8 months ago

I quite often have an issue where the first second of a run will have a very high number of kilometers.

I know the first instinct will be to blame my phone's GPS, but I know that's not the case because I use Strava at the same time and it's using the same phone GPS. I wait for Strava to get a GPS fix, start that, then start my Garmin.

The map is correct.

It's a Vivosmart 5.

+Garmin-Inder

Top Replies

WW 6 months ago in reply to Neil +2

I am not surprised. This very much looks like a bug in their software. Even if the wrong reading is coming from the phone, their software should filter out clearly impossible values.
Garmin-Inder 8 months ago +1 suggested
Sorry to hear about this! We will want to get you added to an open report regarding this. Would you please provide the following:
- Upload the Garmin Folder by following the steps in the 2nd drop down here…

All Replies

0 donlooky 6 months ago in reply to kps

For the past month or so. I've been turning my watch off and then back on every couple of days. Knock on wood but I haven't this issue since.

0 Garmin-Inder 6 months ago in reply to kps

We will want to look into the details of this. Please reach out to your local Garmin Support team to review your data to better assist.