Battery Drain Problem

Hello all, I got Vivoactive 5 and it sometime drain battery by itself. I just charged yesterday afternoon and it drained %35 in my sleep. Normally it’s just %2-3 max 4 but after update it drains anormally and it making me so angry. I’m user of Garmin like ten years but I really start to hate because of this watch! Please solve this problem or I will buy Apple Watch or Fitbit it’s just frustrating

last night my battery was %100 now %62!

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0 MontereyGerald 7 months ago

Last night I had the same problem. For me, though, it was the last 30%. Yesterday update maybe??

0 1453817 7 months ago

Happened to me the other day as well. Mine went from around 80% to completely drained over night.

0 Petebutler88 7 months ago

I had the same issue with my vivoactive 5 and contacted Garmin for a replacement. Went from working perfectly to battery lastling 12 hours only..

0 MontereyGerald 7 months ago in reply to MontereyGerald

After this I charged the watch to 100% and used it normally. This morning I reached 9 complete days with 9% left. I think it may be OK now. The update?

0 AtakanSakin 6 months ago in reply to MontereyGerald

Actually it's kinda weird because i did charged after drain and used for 7-8 days without a problem. i guess there is a software problem but it does it again i will call Garmin support

0 Roark 6 months ago

I have the same issue, My new Vivoactive 5 was doing ok during the first month (~10% per 24h) and last week, after a recent update, it's been ~20% per night.
It's definitely a SW issue.

0 smbless 6 months ago

My battery also started suddenly draining quickly in the last few days. It is losing almost 50% overnight when it used to last 11 days. I chose Garmin for its longer battery life. Please help!

0 Roark 6 months ago

I guess nobody cares, we got neither answers nor fix from Garnin.

At least users in EU have an easy way out with the 2 year warranty from the seller.

0 seilogramp 6 months ago

Check out this thread from trux to see if anything helps - Troubleshooting guide for high battery drain

If still no joy, contact Garmin Support directly - https://support.garmin.com

0 Esther 6 months ago in reply to smbless

Have you updated to the latest software yet? I had very bad battery drain since an update in March or April. It went from 12 days on a charge to 2 to 3 days. And since I’ve updated last Friday the battery life is suddenly really good. It’s still on 81%/ 10 days left today (Monday at noon) and I had charged it to 100 after updating on Friday.

I did run activities and I wear it 24/7 except when showering. So it’s not that I never use it :-)