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Version 6.10 - Watch freezes on Activities.

Since version 6.10 the Watch keeps freezing while an activity.

After starting an activity the watch freezes after some seconds to minutes - have to hold power on for 15 seconds to reset watch. The activity started after reseting the Watch has no GPS data in Garmin Connect. No Map shows up.

Please fix it!

  • No paired sensors.  So far it has only happened in walk activity.  When it freezes it does not count any steps.

  • I am using Vivoactive 4:

    1) I am not using any CIQ data fields.
    2) I have 4 screens enabled: 1st: timer, distance, pace (used this during the freeze), HF; 2nd: height gain, elevation, calories, height loss; 3rd: HR zone, HF, HF max, number of steps; 4th: HF zone chart
    3) GPS + Galileo
    4) auto scroll is disabled
    5) on, 30 percent, limit medium

  • Happens within 25s of starting recording a run. No sensors paired. Both times its been after charging overnight when I run in the morning. But that's pretty much always when I run. However have done some walks and SUP slightly later in the day that have been recorded fine. 

  • VA4

    Are you using any CIQ data fields? - No. "Chart Data Field" installed but not active in running.

    What native data fields are you using, and how many pages? - Pace, average Pace, HR, Time, Distance, RunningCadence - 3 Pages

    What is your GPS setting (off, GPS only, GPS + GLONASS, or GPS + Galileo)? - Crashed with GPS+GLONASS. Changed to GPS only, cause i feel it is an GPS error. No crashes since then, but may be just lucky.

    Do you have auto scroll enabled for that activity? - No AutoScroll

    What are your backlight settings? - 10%, no gesture, short.

  • Same problem here, happened twice already, watch freezes within a couple of minutes of starting a run. 

  • Same, seems to happen for me after charging also and always within 25-30 seconds, no g0s and nothing paired... Yesterday morning when it happened and I restarted it back on my screen was showing all the behind the scenes crazy data on it which i ahve never seen before. Had to restart it again. 

  • Same here after updating to 6.10

  • Confirming this is an issue.  I had one GPS run freeze at 21 seconds and a GPS bike freeze at 24 seconds.  Both times after a full reset it took forever to re-acquire GPS. Mike bike was nearly 3 miles before it said “ready”

  • I can confirm this is an issue.  I had a GPS run freeze at 21 seconds and a GPS bike freeze at 24 seconds.  Each time after I reset it took forever to reacquire GPS.  For the bike it took nearly 4 miles for the GPS to indicate “ready”.  Not very useful to miss 4+ miles of a 20 mile bike ride

  • Same here with 2 VA4S (my partner's and mine).
    On mine battery has been drained completely will device was frozen (down from 24% to 0% within 20 minutes).

    No CIQ fields, light off (no gesture). Freezes occured some seconds after starting an activity.