This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Vivoactive 4 battery drain after update to 5.80

The green sensor(HR sensor i think) glows continuously.The battery lasts only two to three days if there is no activity like running or walking...

I believe this is a minor bug in the code that can be corrected quickly. Garmin developers please check this and fix it :)

Top Replies

Garmin-AmberD over 3 years ago +5 verified

Hello! I wanted to send an update with we have escalated the battery drain issue with 5.80. If you are ok with me reaching out to you, could you please tag me. I hope to have a further update soon! Once…
5393261 over 3 years ago in reply to James2 +2

I use stock face, I have nothing installed other than as supplied, don't use it for music etc etc & still have increased drain so it isn't only a third party issue.
Bo over 3 years ago +2

Garmin-AmberD I have pinned down the feature that drains battery on my VA4s 5.80. The backlight setting drains unnecessarily.

When I have the entire Backlight setting completely disabled, the battery lasts…

All Replies

0 Garmin-AmberD over 3 years ago

Hi there! Have you tried rebooting the device yet? Are you using any 3rd party watchfaces?

0 2683415 over 3 years ago in reply to Garmin-AmberD

Yes i have tried to reboot and yes i am using M3 watchface. I am using M3 since i have my watch, so i don't think that is a problem. I removed that watchface now and i have set Garmin watchface. Green light does not stop flashing.

0 2b2bff over 3 years ago

Read this in another thread:

I often have battery drain issues after updates... Usually it goes away like this:

Restart watch by holding down the upper button

After restart, start an exercise with GPS... Wait for GPS fix, start recording, end recording... You can discard that exercise.

Restart again

... Dont know if its the gps, gyro or maybe the barometer thats maybe not integrating correctly after updates, but this worked for me already 5 or 6 times.

HTH

As the restart by just holding the upper button until the watch reboots erases all activity data from the watch, make sure you do a sync just before doing so.

0 5320345 over 3 years ago

I'm having the same issue

0 4175353 over 3 years ago

I also have the same issue.

0 9897143 over 3 years ago

Hi all,

I had the same issue. This helped me out. Battery life is now back to normal (before 5.80).

On watch go to:

Settings,system,backlight,turn modus off completely.

Hope it helps for you as well.

Greetings

0 9238917 over 3 years ago

In addition to that - my watch is almost always in 1 sec update. (it should be 1 min updates). This bug was reported multiple times but now it looks more severe. This also cause high battery drain.

0 5320345 over 3 years ago in reply to 9897143

I don't think backlight isn't the issue though this started after the most recent update. I have the backlight on, but turned down to 20% and it's never caused battery drain before. Thanks anyway!

0 Garmin-AmberD over 3 years ago in reply to 5320345

Can I have you do a soft reset, by syncing the device then holding the power button for 45 seconds, ignoring power off then turn it back on. Let me know if there is any difference, if not, we will need to get a case open on this.

0 4175353 over 3 years ago in reply to Garmin-AmberD

I have tried soft reset already doesn't help. I am using 3rd party watch face (downloaded from Garmin IQ store) but i was using this also in the past without any problem. Battery drain came just after updating to 5.80 so i think the issue is related to the latest release. I can try using stock watch face but even if it works i want to be able to use alternative watch faces as i did in the past.