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hr sensor always blink

Former Member over 5 years ago

is it normal that the hr sensor always blink? even when the watch is taken off. that may be why the battery consumption is high

Top Replies

Garmin-Blake over 5 years ago +15 verified

We are finalizing work on a fix for this issue and hope to have this available very soon. I apologize for not having a definitive release date for this and I understand the frustration caused by that.…
Garmin-Blake over 5 years ago +0 verified

Please power cycle your device off and on if you are seeing this symptom. This should resolve this symptom, but if it does not, please post here.
3425675 over 5 years ago +8 suggested

HERE, video demonstration It doesn't stop blinking
yaatzek over 5 years ago in reply to Garmin-Blake +6 suggested

It doesn't help, the issue is still there. It gets triggered by recording an activity. The only way to fix it is to turn off/on the watch. It stops until next recording.

All Replies

0 Michael over 5 years ago in reply to fallingrock

This is my experience also. If you power cycle the watch the lights are off until you put it on, thereafter they stay on. No activity recording required to trigger the errant behaviour.

0 brmwia over 5 years ago in reply to Z

yep, with en emphasis on "at least"! Mostly more than one though. And they recycle the bugs.

0 brmwia over 5 years ago in reply to Former Member

by far the best solution I I have heard. Garmin knows most people will put up with this crap. I say buy/return every week. :)

0 brmwia over 5 years ago in reply to RobinFM

you are wrongly assuming Garmin has QC. Your best option is return the device.

0 Z over 5 years ago in reply to brmwia

Recycling the bugs

0 Baxter_DB over 5 years ago

https://forums.garmin.com/sports-fitness/healthandwellness/f/vivoactive-4-series/206292/hr-sensor-never-stops-after-turn-off/969005?focus=true

I have the same issue. Garmin replaced my Vivoactive4s but the new one has the same problem.

0 Former Member over 5 years ago

Restarted it does not really help. The sensor blinks like crazy again after recording an activity.

0 yaatzek over 5 years ago in reply to Former Member

It helps: you won't get drained between activities.

0 Z over 5 years ago in reply to yaatzek

That's not the point. It's bug and must be fixed. Users should not have to restart watch after each workout.

0 Former Member over 5 years ago in reply to Z

indeed. Garmin, come on with this fix and work on your QC!