hr sensor always blink

is it normal that the hr sensor always blink? even when the watch is taken off. that may be why the battery consumption is high

Top Replies

Garmin-Blake over 1 year ago +15 verified

We are finalizing work on a fix for this issue and hope to have this available very soon. I apologize for not having a definitive release date for this and I understand the frustration caused by that.…
3425675 over 1 year ago +8 suggested

HERE, video demonstration It doesn't stop blinking
yaatzek over 1 year ago in reply to Garmin-Blake +6 suggested

It doesn't help, the issue is still there. It gets triggered by recording an activity. The only way to fix it is to turn off/on the watch. It stops until next recording.

All Replies

+1 3425675 over 1 year ago

HERE, video demonstration It doesn't stop blinking

0 3432089 over 1 year ago

I have The same issue after upgrade. Do you know how to downgrade to previous version?

0 3432089 over 1 year ago in reply to 3432089

I did hard reset but the issue is still there

0 muzm over 1 year ago in reply to Garmin-Blake

this problem occurs after each activity

0 feliciasnh over 1 year ago

I'm seeing the same thing. Blinks continuously when on the charger.

0 Z over 1 year ago in reply to Garmin-Blake

This is just temporary solution and after a while (probably after recorded activity) starts blinking of the hand. I even factory reset the watch but didn't help (helped with 3.5 version). I have feeling that even drains battery more when is on the desk, maybe is trying to detect hand?

0 1754159 over 1 year ago in reply to Z

I think you are correct. When worn, the behaviour is normal. If I take mine off I turn it off. That way no battery drain.

0 fallingrock over 1 year ago

I opened a ticket with support and they are aware of the issue.

0 1369723 over 1 year ago

Same here, brand new Vivoactive 4s SW 3.60!

0 Z over 1 year ago

So that's the pattern, solve one bug, introduce at least another one?