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VO2Max no longer updating?

I've been using my vivoactive 4 for three weeks now and all was fine (except downloading Spotify music of course, but that is a known issue apparently), but Monday 14 Oct is the last time my VO2Max got updated.

- Oct 14, did a run, no issues, VO2Max updated
- Oct 15, ran again, VO2max did not update, but there was server maintenance, so I thought that was the cause
- Oct 16, another run, but still no new VO2Max estimate

In the Android app I can see the overview of my VO2Max stats over the last year (updated until 14 Oct), on the website (connect.garmin.com) the only mention of VO2Max is under reports and no longer as a separate menu item:

I got an app update and FW update a few days ago, so maybe the issue started from then, but I'm not sure.

Is this a known issue? Are more people experiencing this?

Top Replies

Garmin-Blake over 5 years ago +6 verified

This issue will be resolved with the next update to the vivoactive 4 series. We do not have an exact timeline for this release, but this should be available very soon.
Garmin-Matthew over 5 years ago +2 verified

We just started the phased rollout for SW version 3.60. This software version contains the fix for the missing Vo2 Max estimates in Garmin Connect. https://forums.garmin.com/sports-fitness/healthandwellness…
Garmin-Matthew over 4 years ago in reply to RobinFM +1 verified

RobinFM we are actively investigating what is causing the issue with the constant blinking of the OHR sensor. There is a workaround, you can simply power cycle the watch and the sensor will then work as…
yaatzek over 5 years ago in reply to Beatz +3 suggested

Buying a sportwatch was for me a consequence of serious life changing decisions and I was really hyped about training with it, analyzing lots of data etc. And right after I started using it I got first…
yaatzek over 5 years ago in reply to Garmin-Blake +2 suggested

... and the champagne corks popped out :) Thank you!

Btw, is there a way to make some kind of feature request here or somewhere else? I have few ideas which could improve user experience.

All Replies

0 Beatz over 5 years ago in reply to Garmin-Matthew

This is good news, especially for those of you that have had the patience to stick it out. Still, I'd like to know why I was fed absolute garbage when contacting Garmin. But look, glad the update is rolling out and it's finally looking like this issue is getting sorted.

See, I can be positive after all ;-)

0 RobinFM over 5 years ago in reply to Beatz

My VO2Max has updated twice this week. The first time a complete random update (did no activity), and today I noticed a new VO2Max value after doing a run.

Because of this I'm not so sure Garmin is telling the whole story. They promised that software version 3.6 would fix the issue, but... I haven't got the update yet: I'm still on 3.5.

So if the software on my watch hasn't changed but the issue seemed to be fixed nevertheless, that must have happened on the Garmin side of the chain. I'm curious to learn what the issue with the VO2Max was actually.

0 yaatzek over 5 years ago in reply to RobinFM

Oh yes, they definitely doesn't tell us the truth :) I've got a vo2max estimate day before the update, without any activity at all. It happened all by itself. Next estimate was after 3.6 update and after a training. And you are the proof my friend that they didn't fix that on our wrists but rather in the headquarters :D

0 Christensen3250 over 4 years ago in reply to Garmin-Matthew

When can we expect the rollout to be completed, because I'm still waiting for the 3.60?

0 fallingrock over 4 years ago in reply to Christensen3250

Try using Garmin express on a computer

0 yaatzek over 4 years ago

Ha! I found the place where the VO2 max is on the web: it's under reports>running.

0 Christensen3250 over 4 years ago in reply to fallingrock

Already tried it and it's still version 3.50.

0 Garmin-Matthew over 4 years ago in reply to Christensen3250

Christensen3250 - Do you have a Legacy Hero/Saga Series vivoactive 4? If so, 3.60 is now at phased rollout of 20%.

0 Christensen3250 over 4 years ago in reply to Garmin-Matthew

Yes, I have a Legacy Hero (First Avenger) :-)

With some luck, I will get the update the next couple of days :-)

0 yaatzek over 4 years ago in reply to Christensen3250

Don't be so happy, the new update fixes some things and breaks new ones :/ Garmin-Matthew Everyone is reporting the hr sensor not turning off after training, this is a major problem - which leads to a massive battery drain.