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Venu 2 display turns on with gestures even during sleep window

My venu 2 display is activated with gestures even past the specified bed time. I am under the impression that this is not typical behavior, and the screen only turns upon button press during the sleep window. Occasionally this is bothersome as I toss around as I fall asleep.

I am using the 5.27 beta update since I had to fix the wifi error 030 that appeared with the previous software release. I do not recall whether or not this issue was present with the previous version. 

  •    "...But, to your point, if it was "really smart" you could configure either / or...."

    I couldn't agree more. Everyones needs are different, so the only real solution is to provide as much options as possible for customisation.

    To be honest I didn't get the concept of "sleep window" in the Connect app. For the user who wants to monitor sleep the smart watch should identify sleep stages based on the sensors... I don't know a single person who falls to sleep and wake up every single day at the same times.

    I set the sleep window only because there's no other option how to "turn off" display during the night (when always on display is enabled) - to save the battery.

    It seems logical to me to have separate option to set time window for the functionality related to display to be active (AOD and display wake up with gesture) and similarly option to set time window for the functionality related to notifications (DND).

    Comparison to my son's Samsung Galaxy watch Active 2 - with AOD on and phone notifications (no sensors enabled, no GPS, no activity tracking) - its battery life is very similar to my Venu2 - about 40 hours for full charge.

  • Comparison to my son's Samsung Galaxy watch Active 2 - with AOD on and phone notifications (no sensors enabled, no GPS, no activity tracking) - its battery life is very similar to my Venu2 - about 40 hours for full charge.

    When I had that same Active 2 I would charge in the morning, use it during the day, usually with a GPS event, Sleep tracking at night, and my the next day the watch was at maybe 20-30%. Then it would take several hours to charge. The same scenario leaves my venu 2 at about 70%. And it charges in 15 minutes.


  • leaves my venu 2 at about 70%. And it charges in 15 minutes.

    Really interesting..... it's 35 minutes from 86% to 100% in my case.... :| 

    Arrow right Venu 2 - what's your charging time?

  • I had the same issue, all the relevant settings were set correct as documented in this thread. But still during the night it will come on. After triple checking all my settings I decided to do a simple restart of the watch and that solved it - have been fine for 4 days now.

    Another "symptom" was that during the day if I raise arm then the gesture will kick in correctly and turn screen on, but usually if one then turns arm back a bit it will go off again - like a gesture to switch off. But this also did not work in conjunction with the gesture turning screen on at night. The watch restart (switch watch off and back on again) also solved this.

  • I decided to do a simple restart of the watch and that solved it

    Lucky you :)
    In my case even the hard reset I did few days ago didn't fix the issue :/

  • I would agree with your statement, however the watch does not stay dark during sleep, whenever I move my arm the display lights up and blinds you from the light. it is very annoying.

  • No, if your watch is lighting up on it's own during sleep hours without a double tap you have a defective unit and should contact Garmin to have it replaced. For both Venu2 and Venu2+

  • you have a defective unit

    Could you please describe how, even theoretically, this issue can be related to any hardware component of the watch? That's what the defective unit means - something not related to the software.

    The watch correctly records wrist movement - related HW sensors are functional - but it ignores configured "sleep window" and turns on the display. I can't really see anything else than software issue....

  • I tried what jgdtoit did by restarting the watch and this has restored correct function.

  • Well.. maybe you are right. On the other hand it seems unlikely to me that of the thousands of people that have this watch you are the only one with this software glitch. Regardless it would appear that since this thread is 8 months old - you are not going to find a solution here. If it were ME, I would call Garmin and have them replace it.