Venu 2 Plus - Sudden Battery Drain

Tomel 8 months ago

Have had my Venu 2 Plus since last December. Since that time I've had to charge it about every 1 1/2 weeks. Last night, for the very first time, I had a signficant battery drain -- it was at 87% yesterday and close to zero with a warning showing when I woke up this morning. No change in settings. No new apps. Oxygen monitoring is off -- only occasionally use it on demand. Always-on-display is off. No new watch face. In other words, have made no recent changes. I see others have experienced similar problems in the past, but don't see anything recent.

Did those of you that report the problem previously, find a solution. I see where Garmin asked if they could email you or access your account. I did a chat this morning and authorized account access. They found nothing out of the ordinary.

Help! I really like my Venu 2 Plus.

0 l3art_l3 8 months ago

I too have similar battery drain, not as drastic as yours, but I charged mine yesterday around 16:00 to 100% and now at 9:20 it is already down to 65%, while until a few days I could easily go 1 1/2 weeks with a charged watch.

0 gasolio68 8 months ago in reply to l3art_l3

Do you have firmware 14.10?

0 Tomel 8 months ago in reply to gasolio68

It shows SW Version 14.10. I assume SW Version is the firmware. By the way, last night, battery drainage was about 7% -- which has been normal. Wonder what was different the previous night. Is it possible that the way I slept on my arm caused some function to drain the battery. I didn't notice that the display was on at any time during the night.

0 Rienk 5 months ago

I had the same with my Venu 2, firmware version 16.11. Loaded in the morning to around 90%, in the afternoon I found only 20% left. No clue what drained the battery. I had some similar issues earlier, for example finding the watch being switched off when I woke in the morning.

This makes the device very unreliable, how can I trust the alarm in the morning when the battery can be drained so fast?

0 Antforce 26 days ago

I too am now having this problem. It has happened 3 times in the last 2 weeks. Last night went to bed at 56% woke up with the device completely dead. Based on when the HRM stopped working seemed that it drained from 56% to 0% in a matter of approximately 4 hr. All incidences happened at night which is particularly annoying since when it shuts down I cannot get sleep tracking information which I am currently trying to carefully monitor. In general, I have noticed that I am charging the watch more frequently. Nothing else has been changed on the device. Any suggestions anyone or updates from Garmin on this issue? I am on SW 17.10.

0 Tomel 26 days ago in reply to Antforce

I'm the OP on this thread and have continued to monitor. Have not experienced the battery drain except for the one time that I reported here. No explanation for the anomaly.

0 l3art_l3 25 days ago

A few days after I posted my reaction, I received an update, and since all is working perfect.

0 5281633 18 days ago in reply to Antforce

I'm having the exact same issue since downloading a recent update. I'm now only getting about 24 hours out of the battery with moderate use. Previously it would be about 1 week. I'm on SW 17.04 which seems to be latest I can download.

0 Tomel 18 days ago in reply to 5281633

Just checked. I have the same update and not having a problem.

0 Antforce 18 days ago in reply to Tomel

Not surprising though, as I get the sense that this is an intermittent issue. At least for the last week I have not had a problem. But it is not giving me much confidence in the device at the moment.