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Venu 2 Plus Software Update - 13.14

My watch battery has been draining since this update, lucky to get three days. Is there a fix or has anyone experienced this problem?

Top Replies

Garmin-Inder over 2 years ago +1 verified

All,

Sorry to hear about this. We'll want to look into this for you. First, please review this FAQ: Tips to Extend the Battery Life on a Garmin Fitness Watch

If you are still seeing rapid battery drain…

5811929 over 2 years ago +3

I don't understand why Garmin keeps ignoring all these reports and doesn't produce a fix for this problem. I'm very disappointed by this behavior and I don't think I will recommend Garmin to Friends anymore…

Garmin-Inder over 2 years ago in reply to pxl +1 suggested

That is a great suggestion! be sure to submit it using our Ideas Portal.

All Replies

0 5151841 over 2 years ago

Yes, I'm experiencing the battery drain issue. Noticed it this morning.

0 5811929 over 2 years ago

Yes, i'm experiencing the same issue, about 25-30% of daily battery consumption in watch mode. Hope in a fix soon

0 8828707 over 2 years ago

Unfortunately, battery drainage dropped sharply after the update. The barometer works strangely.

+1 Garmin-Inder over 2 years ago

All,

Sorry to hear about this. We'll want to look into this for you. First, please review this FAQ: Tips to Extend the Battery Life on a Garmin Fitness Watch

If you are still seeing rapid battery drain, please answer the following:

Do we have permission to email you?
How long is the battery lasting you?
What country do you live in?
Do we have permission to look into your connect account?
Do you have any Connect IQ apps installed?
Is Pulse Ox enabled?
Does this Occur with or without GPS activities?

0 5303271 over 2 years ago

Me too! I thought my battery was failing. Hopefully it gets fixed soon.

0 5811929 over 2 years ago in reply to Garmin-Inder

Hi,

I've read the FAQ, but my watch usage Is not changed after the 13.14 firmware update. A full charge has been down from 6-7 days to only 3.

Answering to your questions:

You can email me
My battery lasts about 3 days
I live in Italy
You can look into my connect account
I've installed only watchfaces from Connect IQ
Pulse OX Is enabled when I sleep (like before)
The battery drains independently from GPS activities

Thanks in advance for the help

0 Sgundy over 2 years ago

I too have noticed approximately 20% drain every 12 hours. Using mainly as a watch, very few notifications, heart rate and pulse of during day and no GPS usage. Before update it was lasting almost 7 days with sensors on and using the calling feature. Very frustrating.

0 Kiplovhil over 2 years ago

This has too happened to me. The day I updated I noticed a rapid drain on battery. Within 2 days I was no longer able to use watch. It says 100% when plugged in but once it is taken off the cord it goes black. So sad as this is such an expensive watch to replace.

0 8828707 over 2 years ago

Yes unfortunately I confirm

0 6168645 over 2 years ago

I too am experiencing this issue, device powered off yesterday due to low charge, recharged to 90% yesterday (around same time 1330), today device is down to 35% at the time of posting, no GPS or high drain activities conducted during the time period.