Lily screen issue during activity tracking.

Former Member
Former Member

When activity tracking my Lily screen switches off- raising arm/tapping screen doesn’t help. 

For example, today I went for a bike ride and turned on activity tracking on the watch. After less than 10 minutes my screen switched off. I thought it must be a battery issue (even though watch was fully charged) . However 5 minutes after returning home a notification of my activity summary displayed on the watch - so it had been tracking all along but I was unable to activate the screen until this point.

ideally I want to be able to view my watch face even during activities. Is there a reason why I couldn’t do this? 

Many thanks