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Version 3.1.1 not available? Need help

Hi,

im also struggeling with all the WiFi issues like the other guys in the Forum. I successfully updated the S2 to Firmware 3.0.0 but now there is no next update to 3.1.1 and my WiFi issues are the same.

the scale only synchronizes with my smartphone via a hotspot

Can you give me a tip on how I can get version 3.1.1 (like so many others who had no problems after that) and update it successfully?

Thanks!

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0 seilogramp 9 months ago

2172846 said:
how I can get version 3.1.1

AFAIK, there isn't an update to. 3.1.1. Where are you seeing this? The current latest version is 3.30 and has been that since October 2023.

0 2172846 9 months ago in reply to seilogramp

Hi,

I have read about version 3.1.1 in several other forum posts. including here;

https://forums.garmin.com/sports-fitness/healthandwellness/f/index-s2-smart-scale/326469/index-s2-smart-scale-software-version-3-11-now-available-it-works

https://forums.garmin.com/sports-fitness/healthandwellness/f/index-s2-smart-scale/332229/weight-accuracy-after-3-11-update

https://forums.garmin.com/sports-fitness/healthandwellness/f/index-s2-smart-scale/327226/instructions-on-how-to-update-to-fw-3-11

https://forums.garmin.com/sports-fitness/healthandwellness/f/index-s2-smart-scale/340082/what-is-the-latest-software-i-have-3-11-00-can-t-sync-is-there-another-one-that-correct-the-sync

and

forums.garmin.com/.../high-body-fat-values-in-index-scale-2-since-upgrading-to-3-11-firmware

As I understand it, the other users with version 3.1.1 no longer have any connection problems or synchronization problems via WiFi. that's why I really need the update. However, it also shows me that the scale is up to date with version 3.0.0.

+1 seilogramp 9 months ago in reply to 2172846

That's 3.11, not 3.1.1, as you state. That was almost a year ago. We are now on 3.30. - Index S2 Smart Scale Software Update 3.30 - Index S2 Smart Scale

2172846 said:
it also shows me that the scale is up to date with version 3.0.0.

Are you sure you're not on 3.30? If not, and you're having trouble getting to the latest software (3.30), I suggest contacting Garmin Support directly.

0 2172846 9 months ago in reply to seilogramp

you are absolutely right. Hours of research into my problem with the scales have left me completely confused with the versions.

I have version 3.3 and version 3.11 is of course older. It's a shame, I was really hoping that there would be a newer version, which I just couldn't get with the buggy scale. Then unfortunately I have no choice but to send the scale back. I've already wasted too much time analyzing errors etc. Many thanks to you for the quick answers.