Unable to Install Software Update 2.12

Question

Hello, yesterday I saw in garmin connect information about the software update for my scala s2, update to version 2.12, but this notification has disappeared and the scala is still 2.08 
 has Garmin canceled this update?

Garmin-Kevin · Accepted Answer

While rolling out this software update, we found that some users were unable to complete the software update under the normal procedure. We are currently working on an update and a procedure that will allow all users to install this update. At this time, I do not have any information on the Change Log for this update or a timeline for expected roll out. Once this update is available, I'll be sure to post that information in the forum for this device.

Garmin-Kevin · Answer

All, 
 During the rollout of software version 2.12 an issue was identified impacting a small number of scales. This software version was pulled while we investigate these reports. We are working to have a new software version in the near future and will update this thread when it is available. We apologize for any inconvenience or confusion in the meantime.

Michael_Kalina · Answer

Garmin-Kevin any news?

ian_panting · Answer

did you try this ....it worked immediately when i clicked test on the WLAN ? before that i waited and pressed alsort of reset 
 
 i pressed the reset button ..connected via bluetooth ...then went to devices S2 Scale ...went into the WLAN bit and pressed test ...this kicked in the firmware download

JB204 · Answer

Mine updated to 2.12 this morning (in the UK). No idea what the changes are though as I can't find a change log anywhere. Not able to test it yet either to see if body fat has been corrected.

Michael_Kalina · Answer

bluefish said: I doubt this method will work if the Connect Portal itself shows V2.08 as current 
 me too

AlbertoGaMo · Answer

I did the same as I saw in Garmin Connect Web the firmware update. It did the update process as seen in your screenshot but it still appears as firmware 2.08. 
 I don't know why.

Michael_Kalina · Answer

Confirm. It took much time to update. The main problem is not to let it turn off

Unable to Install Software Update 2.12

Top Replies

All Replies