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Unable to Install Software Update 2.12

Hello, yesterday I saw in garmin connect information about the software update for my scala s2, update to version 2.12, but this notification has disappeared and the scala is still 2.08

has Garmin canceled this update?

Top Replies

Garmin-Kevin over 2 years ago +5 verified

While rolling out this software update, we found that some users were unable to complete the software update under the normal procedure. We are currently working on an update and a procedure that will…
Garmin-Kevin over 2 years ago +4 verified

All,

During the rollout of software version 2.12 an issue was identified impacting a small number of scales. This software version was pulled while we investigate these reports. We are working to have…
Michael_Kalina over 2 years ago in reply to Garmin-Kevin +12 suggested

Garmin-Kevin any news?

All Replies

0 austria1982 over 2 years ago in reply to hotdogpartysausage

Same here. I’m deeply frustrated.

0 ian_panting over 2 years ago in reply to austria1982

did you try this ....it worked immediately when i clicked test on the WLAN ? before that i waited and pressed alsort of reset

i pressed the reset button ..connected via bluetooth ...then went to devices S2 Scale ...went into the WLAN bit and pressed test ...this kicked in the firmware download

0 [Redacted] over 2 years ago in reply to ian_panting

I did that. No luck, unfortunately.

0 flavi85 over 2 years ago in reply to [Redacted]

For sure it's an issue with this auto update process. I still have the same version 2.08

0 bugajalan over 2 years ago

Buying this scale is a mistake. The scale does not want to update in any way and only after 4 or 5 times it sends the synchronization. Tragedy!

0 MWBZ over 2 years ago in reply to piovazz82

I followed this procedure and it didnt work. Stuck in 2.08 no matter what I try

0 NAVIEDIT over 2 years ago in reply to MWBZ

That's not bad at all. The 2.12 brings anyway no advantages.

0 TheSalamander over 2 years ago

my S2 still shows as 2.08 and 'up to date' in Garmin Connect. I've not tried the various tricks that others have been suggesting. My scales have been used almost daily for the last month.

0 NAVIEDIT over 2 years ago in reply to TheSalamander

Maybe Garmin has withdrawn this update because of some problems?

+1 Garmin-Kevin over 2 years ago

All,

During the rollout of software version 2.12 an issue was identified impacting a small number of scales. This software version was pulled while we investigate these reports. We are working to have a new software version in the near future and will update this thread when it is available. We apologize for any inconvenience or confusion in the meantime.