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Difficult to wake it up

Index 1 you simply steo on to ware it up.. Index 2, you need to tap or kick it: it's quite difficoult, i need to try several times to wake it up! It's froustrating!

  • Mine wakes up pretty easily.

  • You only need to tap it. Like knocking on a door. I usually do it using my toenail, a simple tap/knocking sound is enough to wake it up, or swap users if multiple users are using it. You can also use your knuckles, but that requires reaching it with your hand. 

  • OK, thanks for telling me my lived experience in invalid and incorrect. 

  • Here's the root cause of this for me-

    It's the 3.00 software version. On this version, it's really difficult to wake the scale up. Knock, tap, stomp...doesn't matter. It eventually wakes, but very slow.

    With the 2.12 software version, a simple tap does it.

    I've been manually updating to 3.00, then a few days later, it reverts back to 2.12. Incredibly annoying on its own. But I can tell when it happens by how easily it wakes.