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Index BPM overwrites previous measurements from same day in Apple Health?

5051877

I have the Index BPM and I have turned on syncing to Apple Health from within Garmin Connect.. I've found that within a given day, the Index BPM will always overwrite the previous measurement from that day -- so Apple Health will only retain ONE blood pressure measurement from the Index.  So, if you take measurements in morning and evening - Apple Health will only keep the evening measurement.   By contrast, my Omron will sync every measurement through the day to Apple Health.   I contacted support on this, but the response was this was an Apple Health problem -- which I doubt because the Omron retains every measurement, and my previous Balance Health monitor also retained all measurements in Apple Health.

YES -- all of the measurements are available in Garmin Connect -- but it is much easier to flash the Apple Health screen to my doctor to quickly show my history of my own measurements. Below is screenshot.. I had multiple measurements from Index on 6/15 and 6/14 -- but as you see, it only retains the last one.  Anyone else have this issue or a solution?

  • 0 in reply to 5724083

    Hello I confirm only the last measurement is synced with Apple Health whereas my Omron device and app sync every measurement I can do over the whole day and night, The issue is on Garmin side.

    Garmin could you please fix this annoying issue ? Health protocol in France is to take 3 measurements in the morning and 3 in the evening to get an accurate follow up of blood pressure over a day. Currently Garmin implementation with Apple does not allow Apple health to comply with this recommendation.

    Thanks

  • 0 in reply to Alex

    Hello

    The issue is also with the platform Runalyze.com. The issue is on Garmin side, it happens during sharing between Garmin connect and any other platform using blood pressure data,

    Garmin can you fix it, please.

  • 0 in reply to Alex

    Please fix it because it is  actually not possible to use another bpm analysis software which ist dependent from Apple Health data!

  • 0 in reply to D1WERNER

    I had same problem - was using Heart Reports to generate BP reports for my dr - but had to switch back to OMRON monitor instead because Garmin won't fix it. So I just post bad reviews on it everywhere now because it's kind of useless not being able to generate the Apple Health reports. They fixed it briefly once - and then it went back to the same behavior with only latest entry existing per day in Apple Health. 

  • 0 in reply to 5051877

    It is truly incomprehensible that this problem is not being fixed. It is clearly a mistake that only the last value is saved. Trends in blood pressure cannot be recognized outside of Garmin Connect. However, I sincerely hope that this restriction is not intentional.

  • 0 in reply to D1WERNER

    In Garmin connect we can see all the measurements, this is a good news because for solving the issue the device does not need a firmware upgrade, only garmin connect does.

    I believe Garmin considers the issue with a very low fix priority.

    I still own my Omron, I think I will sell the Garmin which is not very accurate by the way.

  • 0

    All-

    Thank you for your participation in this forum thread.  So that I may assist you further, please reply with the following:

    1. May we, if necessary, have permission to email you?
    2. May we, if necessary, have permission to view/access your Garmin Connect account?
    3. In what country do you live?
    4. What version of the Garmin Connect App for iOS do you have installed?
    5. Would you be willing to upload images reflecting the original measurement being present and then overwritten by a subsequent measurement in Apple Health?
  • 0 in reply to Garmin-Tracy

    Thanks you for the feedback: 

    1. Yes

    2. Yes

    3. Germany

    4. V5.9.1.1 (newest available version in App Store)

    5. Yes

  • 0 in reply to Garmin-Tracy

    Hello.

    1. Yes

    2. Yes

    3. France

    4. V5.9.1.1

    5. Yes

  • 0 in reply to Garmin-Tracy

    1. Yes

    2. Yes

    3. US

    4. 5.9.1.1

    5. Yes