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pairing with mahle x35+ (orbea vibe) does not work - does anyone have any ideas?

I can't manage to pair the explore 2 with the mahle x35+. Pairing the mahle x35+ with the EPIX works perfectly, as well as with the cell phone. I can't see the x35+ as a ebike sensor in explore 2.

has anyone had similar experiences or a solution for this?