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All my sensors (Speed / cadence / heart rate )repeatedly disconnects and then reconnects during indoor activity

4804638
over 3 years ago

Hello,

During my indoor activity using my edge 830 in indoor mode (no GPS) connected to my scwinn IC8 bike sensors (speed and cadence) + heart rate monitor polar OH1 I am repeatedly seeing the disconnection of my 3 sensors during activity. It's very frustrating !!!! I tried a factory reset of my edge but no difference . I am using the version 9.10 and I've seen that a beta version 9.24 is available, but I didn't see any sensor related fixing in the release note .

In the error log file I see this error several times:

[
{
"unit_id":"3305719162",
"product_name":"Edge 830",
"software_part_number":"006-B3122-00",
"ms_since_epoch":1643195536000,
"system_version":"9.10",
"build_type":"PRODUCTION",
"backtrace":"mtk_stp_btm - Error type ( 0 ) File( ..\\..\\..\\Platform\\imx7\\hwm_edge_mt6630.c ) Line( 484 )",
"error_cause":"Assert",
"proprietary_info":{
"Commit ID":"1d7e0a9b099dad2dbdb8a3d521432ccad7d5dd20",
"Time":"2022-1-26 12:12:16",
"Project Specific":"2022-1-26 12:12:16",
"Fatal":"NO",
"Task ID":"A0FCBF68",
"Task Name":"mtk_stp_btm",
"File Name":"..\\..\\..\\Platform\\imx7\\hwm_edge_mt6630.c",
"Line Number":"484",
"Message":"MTK6630 CoreDump"
}

},

  • 0 over 3 years ago

    Same here. Very annoying. 

  • 0 over 3 years ago

    Same here, very annoying. 

    I bought the 830 a few weeks ago to use it to track my cycling actuvities - but now I seems I have to use the my vivoactive 4 instead and only bought a quite expensive GPS-tracker

  • 0 over 3 years ago in reply to 4804638

    If you cycle indoors (which many of us might do) the sensor is needed. 

  • 0 over 3 years ago

    Same here. Very annoying. 

  • 0 over 3 years ago in reply to 2182150

    I used also my forerunner 735XT watch, it works fine with all my sensors . Try to disable the phone connection from your edge device and fingers crossed Fingers crossedthat GARMIN will deliver us a quick fix !

  • 0 over 3 years ago in reply to 4804638

    Thanks, I'll try this workaround. It would not bother me indoors, but when outside I always use Livetracking.

    Sure, I could track the ride with my vivoactive as Well, as I did before buying the edge. But that should not be the final solution.

    I bought the edge because I thought if everything is from Garmin (speed and cadence are from Garmin as Well) everything would fit...

    Fingers crossed...

  • 0 over 3 years ago in reply to 2182150

    I tried but failed...

    During a 20-km-Indoor-activity I counted 20 speed- 1 cadence- and 1 heartrate-Sensor connect/-reconnect. Despite having disabled bluetooth.

  • 0 over 2 years ago

    Same problem here, with an Edge1030+ and a BLE connected sensor.

    [
    {
    "unit_id":"3414685453",
    "product_name":"Edge 1030 Plus",
    "software_part_number":"006-B3570-00",
    "ms_since_epoch":1682249566000,
    "system_version":"6.75",
    "build_type":"PRODUCTION",
    "backtrace":"mtk_stp_btm - Error type ( 0 ) File( ..\\..\\..\\Platform\\imx7\\hwm_edge_mt6630.c ) Line( 484 )",
    "error_cause":"Assert",
    "proprietary_info":{
    "Commit ID":"da81cb48b6a0c6bbd6b32f20f7b6091e04a03b4f",
    "Time":"2023-4-23 13:32:46",
    "Project Specific":"2023-4-23 13:32:46",
    "Fatal":"NO",
    "Task ID":"A0FCEF68",
    "Task Name":"mtk_stp_btm",
    "File Name":"..\\..\\..\\Platform\\imx7\\c",
    "Line Number":"484",
    "Message":"MTK6630 CoreDump"
    }

    }
    ]