Should I give up on my 830?

I got the 830 and have used it for a couple handfuls of rides. In that time, it has been unreliable. Various things it has done at one point or another (or multiple incidents per ride):

Unable to keep a connection to my sensors (Garmin speed, radar, plus Stages Power) and phone (iPhone XS Max)

'Constantly' losing GPS connection (I have it set to GPS + Galileo).

So, I upgraded the firmware to 3.50, then ...

Device locked up during a ride and I had to 'hard reboot' with the device's keys.

To remedy that I reset the device to factory, then upgraded the firmware to 3.50 and re-paired my devices and phone. That seemed OK for a while, but then during a ride yesterday it rebooted. 

I got the 830 because I wanted the maps that I do not have on my 520, plus the trail forks integration. If it weren't for the Varia integration I probably would have just gone with a Wahoo.

I'm 'torn' because I've been usually pleased with the Garmin devices and they are mostly reliable. Did I just get a 'crap' sample? I can probably exchange it for a replacement but thought I'd see how you guys were getting along with yours. Otherwise I'll return it for a refund and wait until Wahoo can integrate with the radar and move on.

Thanks,

Louis Marchesi

Parents
  • It's like all Garmin Edge devices I've had since 2009; tons of bugs, lots of firmware updates, updates fix some problems and add others, in the  end most are OK but problems persist, you get used the the bugs and the workarounds.  I would prefer more reliable core functionality and fewer half-baked features.

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  • It's like all Garmin Edge devices I've had since 2009; tons of bugs, lots of firmware updates, updates fix some problems and add others, in the  end most are OK but problems persist, you get used the the bugs and the workarounds.  I would prefer more reliable core functionality and fewer half-baked features.

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